Marichi K.’s Reviews of NoMoreRack & more

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“I bought a lot of items from ths site but never again”

7/25/13

I bought a lot of items from ths site but never again. Unless I am mistaken - it was not indicated on the website or order form that their return policy was 7-14 days. You could not even get a store credit if you have to return it beyond those dates. Maybe it is just the unhelpful agent that I spoke to. I suppose I should not expect much of a customer service or fair store policy from a store like this. It is not even the amount - it is the principle behind it.

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Nomorerack C. – NoMoreRack Rep Over a year old

Hi Marichi K.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.