Developed in part with a grant from
the National Science Foundation
Dear Lyft Support.

Am so depressed right now, I was unjustly accused and with that my account got deactivated. I wish some one could get back to me and listen to my side of the story.

I picked up that passenger from her house and i dropped her to her destination. She refused to get out of the car saying that that was not the location she had put in. I immediately reported this to lyft and i that caos trying to ask the customer to get of my car because she had refused to get out.i recieved a request from another customer and i accidently accepted it. I immediately called the lady and explained the situation to her but she was not happy i asked her that i may need to cancel her ride so that i can deal with this first and she said no she needed to go somewhere immediatley. I didnt pick her with another customer in but i called her and explained the situation and asked her if she could kindly request for another ride. It took me like 25 minutes to sort the situation and i contacted lyft. Please help me i dont want to deactivate my account i love working for lyft.
asked by Tracy K. on 6/6/16
2 Answers
They randomly out of the blue deactivated my account. This was there explanation.

we found your account to be violating our Terms of Service and you will no longer be able to use the Lyft platform.

I can honestly I have not violated anything so clearly there is something wrong with there information but the worst thing is they dont even tell you what the problem is. Oh well guess take my business to uber instead.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Please report it as soon as possible to lyft. That's the only way they will know that a problem like this happen. The way I look it, your passenger has acted fraudulently...setting a wrong destination so that she can complain for refund. And of course lyft will refund coz they will rely on the route set by your passenger.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Add your answer
I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the Lyft staff and other customers.
Posting guidelines
Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

×
Have a question about
Lyft?
Post Review