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Do not ride with a Charles from Philadelphia. Stole my phone that was left behind and even Lyft(employer) cannot contact him. MIA! And good luck with customer service...since it is non existent! Charles in the are of Fairmont, Philly and west deptford nj. I was told by lyft to contact authorities... What does that tell you.
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I just tried to get a Lyft after work because I didn't want to wait 20 minutes for a bus, the app...
