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I order a ride with lyft the driver doesnt say your in the car. U take your ride in under 5 mins and your still charged a extra fee and your already at your home. I disputed it for them to still charge me. My boyfriend uses lyft for work and at least once a week they charge him for a extra ride and never give him his money back. You all need a person to take complaints and we want all out money back you all steal extra fees based off your drivers saying we are still in the vehicle or we took linger then the 5 mins to return back to the car. Bad business all the way you need to fix this problem. Tired of being charged extra off your drivers inability to say we in and out there vehicles to be paid more.
Tip for consumers:
This happens ant least once a week with myself or boyfriend them holding fees and not returning them or over charging for the ride if its a return trip to your destination even if its within the 5 mins they give you to take care of your business before your left or charged another charge but if its within the 5 mins they shouldn’t be allowed to upcharge for a ride you took
Products used:
A ride through lyft
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I just tried to get a Lyft after work because I didn't want to wait 20 minutes for a bus, the app...
