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Here’s what consumers have asked with answers from JJ's House staff and previous consumers.
No, not at all. My green dress had pink rhinestones that were not shown in pictures
I went by the MEASUREMENTS only not the size. In the hips i was a size 16 and up the top i was a 14 to their measurments. So i went for a size 16 which is nearly 2 sizes bigger then my true size. I will have to havr the top altered as its a bit to big but glad i went up and not went by size.
I have ordered a dress for my son's wedding 11/09 and after reading the reviews I want to cancel because I don't think they will get the dress to me in time. I can't figure out how to contact customer service and didn't realize they are in China or I would never have ordered from them. 10/22/10
I can only say the jacket I bought is nicely finished off. Obviously it's not real satin but I have seen jackets no better than this one at 3 times the price. My delivery charge was reasonable. I can't speak for any other items.
I was not happy at all with my custom-made dress because they did not go by my measurements when they made it. I checked and double-checked that I submitted the right numbers, and I did. After a lot of trouble they finally agreed to refund all of my money. Problem is when I returned the dress, they only refunded a partial amount which was not what was agreed upon. I found out if anybody has anything negative to say they will not post it to their website as a review for others to read. I recommend going somewhere else which is what I had to do when my dress came in all wrong right before my daughter's wedding.
I gave measurements and it was perfect. Wedding dress sizes run small anyway. I wear 2 sizes larger at Davids Bridal than I normally wear.
I was pleased with my mother of the bride dress until the day of the wedding. I ordered in January for my daughters wedding in July. I had tried it on briefly prior to the wedding to make sure it fit. The day of the wedding with wearing it for a short time the stitching on the pleats all came undone. I could not wear the dress and of course devastated and they offered me a 15 percent refund with the story of they did not know what I did with the dress in the meantime. My advice if ordering as that you check the stitching to make sure that it is sewn properly. Totally disgusted by the experience and more so by the fact they take no responsibility.
Hi, usually we will need 7-9 days to make the dress, not wedding dress for you and 3-6 days for shipment. It would be appreciated that you can tell us which dress you want to buy and where are you from. Please log in our website and ask a question and we will answer you within 24 hours. Please feel free to contact us if you have any concerns.
Take the pictures of what you love to a local dress shop and have them made there... save yourself the grief of dealing with the below bargain basement workmanship at JJ's. You get what you pay for! This is your wedding, not an average day. You will never get a second chance to make your wedding day spectacular, so do it right the first time.
