Etsy Questions & Answers

Honestly, that depends on the seller. I have purchased one item from Etsy and received exactly what was pictures, in the exact time frame that was stated. If You are unsure, check the reviews for the store. People can only review an item after purchasing, so the reviews are usually a pretty good indication. And, if you are still unsure, you can message the seller and ask for a picture of the item different from the picture featured for a different angle, or ask for further details. If they deny you such, then it's probably best to stay away from the seller. Generally, reliable sellers Will have their shipping info included somewhere either on their page or the items page, letting you in on their schedule and preceduces. Most of the reviews above come from negative seller experience. Etsy itself is a host for the stores, so as long as you find a reliable seller, you should be ok.

I say ignore her and she should stop. If you keep responding, she will keep being a jerk. Contact Etsy about the harassment. Good luck. We've all had our own crazies from time to time. It comes with the territory.

It depends on the individual seller. Check their shipping policies or contact the shop owner.

Etsy can only promise that you will get your item. As far as shipping goes, that is up to the seller since some of (most of) the items on Etsy are made to ship, meaning, they're personalized items that sometimes take the seller a significant amount of time in order to be able to send. You can always contact the seller and ask what the status of your order is. Everyone I've bought from on Etsy has been more than happy to email/message me back within a maximum of a day!