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Birchbox Questions & Answers
261
reviews
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Here’s what consumers have asked with answers from Birchbox staff and previous consumers.
14
questions answered
43%
answered in 1 day
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Question:
Hello i'm writing because my box was sent to the wrong address. how do i go about getting my box sent to the right address?
Question:
I ordered my 1st birchbox on 02/02/17 and it says it is still being prepped. how long will it be before it's mailed out. so far i am not really impressed with birchbox
Question:
Why does the delivery date keep changing?
Question:
Why have i not received my birchbox? please email or callme--jeanie lofton --4053654277--please take care of this for me. thanks
Question:
Yeah, i've spent more than 10 hours at least, dealing with two orders effected by their system issue on 06/29/16. i do not like to leave bad reviews so i am trying to speak to a supervisor and see if they want to do anything, or just lost 2 customers that achieved aces within their first 3 months. since the beginning of the month, i have verified all products are available through other sites for similar pricing, sometimes better. so, yeah... if you can get someone that can actually help, i'd say about the only thing to closing my accounts as soon as i receive my credit for the over charges...
Question:
I just had a charge for 91.00 from birchbox and don't even know what it is for? i certainly wouldn't have ordered anything that expensive, and have not rec'd anything in the mail. it must be an error. please check it out and refund asap. shill220@yahoo.com
Question:
When i pay birchbox does not have lock in address bar. is site secure? why doesn't birchbox fix this?
Question:
Site does not appear to be secure when ordering, i don't see the padlock?
Question:
I want to send birchbox as a gift. when i sigh up for that, does the recipient get the box directly in the mail or do they have to go online to activate the gift?
Question:
I'm on the fence about joining birchbox. i tried ipsy and so far i'm thrilled with the products and the packaging. i never pay shipping so getting free shipping was great otherwise it would be a deal breaker for me. i wasn't charged tax but tax is usually something people have to pay. birchbox website though didn't ask me anything about myself like ipsy does. i'm concerned that upon delivery i could be opening pandoras box as far as items are concerned. reviewers are saying the items they receive are miniscule samples of cheap products while others are talking about receiving full size quality products. what should i expect in a first package? i read of promos to try the first month free. could i possibly be able to try something like that?
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