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Here’s what consumers have asked with answers from AliExpress staff and previous consumers.
It sounds as if I was lucky or maybe shopped the right vendor. I sopped Ali on more than one occasion and always received what was ordered in good condition.
Anne: Beware of aliexpress. What some of these vendors do is buy up a $#*! pot of factory rejects, stitching no good, cloth problems and then they sell it as new. If you do decide to purchase always get an order number and do not work outside with the vendor using Western Union. I placed an order in January 29 and still have no received my product. I even had a friend in China call several times and get a run around bull$#*! story from the seller. Aliexpress does not reply to my complaints. Western Union fraud department suggests that I file complaint with local authorities. WU is useless.
Hi Pema how are you. Paying by credit card is safe. But if you don't get the merchandise or get defective or broken there id no recourse. Their protection process is a joke. My supplier try to offer me $ 20 when i sent the puctures of broken merchandise. But wheb i sent the same pictures to the dispute resolation they rejected my claim absolutely. They wanted a report of da mms age from the DHL. What a joke. They dont open the parcels and don't issue such reports unless the parcel package is damadged itself. So would not order anything from them again. Ebay is the best may be the price is few cents more. Steve sainisteve@hotmail.com
Don't buy hard disk from there. They are fake with disk errors, low capacity, recycled and may come with booting virus.
Go to your credit card company now and ask them to stop paying for the purchase. They will reverse the money and get it back to you.
If it has already shipped, there's nothing you can do. There's no way to change the address on a package in transit. More than likely you'll never see your merchandise or any money back if everyone else's experiences with sellers on AliExpress are any indication.
The only reason they are around is because the prices are very low and stupid people like me ordered from them.
The seller does not refuse. She just types incoherent answers into dispute dialog waiting for the purchase protection clock to expire.
Best thing that will work contact your bank and put a chargeback on it they will be forced to give money back and seller will not get paid
