Go to your credit card company now and ask them to stop paying for the purchase. They will reverse the money and get it back to you.

I had the same thing happen, it didnt confirm order, so i did it again, just go to cancel order and explain why. Yes paypal is good. I will never buy off them again as they have scammed me so many times.

Fortune was smiling on you, when your transaction got rejected on Mobile Phone but you were foolish to try again and also you failed to read and heed, the reviews about this company on this site as lot of people got gypped. The only SAD comment I can come up with is that you will deserve what you get, Sorry about that. Try paypall next time but ask them first about payment method.

Alibaba, AliExpress and AliPay are connected to each other and they are the ultimate version of "Alibaba and the 40 robbers" Be very careful, if you enter in whatever the part of this company, or any of their websites the risk of becoming cheated is 90%. If you will not be cheated by sellers on Alibaba, or AliExpress, finally you will be cheated by AliPay. One failed transaction can cost you easily USD 55.-. Their help lines can be better avoided, there one get only more frustrated. The answers provided are printed in advance, and the only thing you hear is that they sympathize with your concerns about their cheating. It is a large band of robbers without decency... beware for their tentacles!

Good luck

I do not know why they would take for 3x shoes snd not 2x.
You have cancelled order but it can take up to 14 days for it to appear back in your account. They will refund whatever amount you paid. Remember also that you are paying in USD so you have to take into account your bank conversion rate and charges. Aliexpress is not dishonest they are just slow on processing refunds etc

I'm sorry that happened to you; I've ordered almost 300 items from there. You have to go into, were it's says item description and it will tell you how much you have to buy from that store? The amount is usually $10. Dollar" make sure your on the same store? So go down to the bottom of that page of the shoes and click on... go to store... or talk to owners they are great at responding fast ok hope this helps you; good luck

I am sure you needed one pair at the time not 3 not 2.In normal circumstancies you have between 15 to 21 days to cancel a purchase with full money back. Here again if you paid with credit card file a claim on time with ali baba and activate your credit card purchase insurance.One can understand the french book title"ali baba et les 40 voleurs" means ali baba and the 40 thieves.no comment.STOP YOUR FRIENDS BUYING FROM ALI BABA EXPRESS.

Write again with The seller! It happen to me Also in the PASS. Took few days and my money was refund.

My experience with aliexpress has been good.
Just try to communicate with the seller directly if they agree with the cacelatiom. When you request a cancelation, the seller needs to agree to on it.

It may take a while to receive the refund.

I think you do not need to worry, ali only transfers the money to seller after you confirm the item is received.
Pay attention to when is your protection ends. Often it is 60 days. They send you e mail to remind you.

From my experience, i always got my money back. I always communicate withe seller. I only order items less than 100 dollars.
Pay attention to the size and feedback before you order.

Hope this will help.

I do'nt trust AliExpress anymore. Their "tools" are: fake descriptions, wrong product shipped, fake dispute,...

I have no similar experience but see this link:
http://activities.aliexpress.com/adcms/help-aliexpress-com/topquestions/cancel_order.php
If you choose duplicate order the order will be cancelled due to buyer's fault.
If an agreement is reached, the supplier will not ship the order and the transaction will be cancelled automatically.
If no agreement is reached, the supplier will continue to ship the order.
All the above of course before the item shipped...
Good Luck

It will take a wile. Normally Aliexpress will correct that error. Don't worry.

I apologize, but I have no answerto

Just talk to the seller, explain to him, ask to cancel the 3rd order, usually that will do, otherwise open dispute, ali express is reliable site

I have not had a problem like that. I earlier suggested that nobody order anything from them that costs a lot.

These people clearly have no name they don't have a good heart at all, all that they want is your hard earned money, Chinese people have always had a very bad name and they truly don't deserve to be in business AND ME MYSELF I DON'T GIVE THEM EVEN A SINGLE DIME OF MY MONEY BECAUSE THEY WILL GET THE MONEY AND RUN AWAY

You should tell your credit card company to cancel it these guys are huge crooks and I feel bad for anyone buying from them they truly are crooks who are allowed to operate unless the word gets around they will continue doing this to people we have the power of the internet to tell people spread the word on every social aspect possible and we will have the power to close them

Please look around and understand they are rotten thieves! Get your money if you can good luck, they stole $900 dollars from me and not even the parent company will respond. It's a big scam! Just stay away and spread the word! They shouldn't even get two stars. They are Chinese swindlers!