NoMoreRack has a rating of 1.7 stars from 2,049 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NoMoreRack most frequently mention customer service, credit card, and tracking number problems. NoMoreRack ranks 840th among Discount Shopping sites.
Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.
I'm still waiting for a $79.99 comforter set/ other orders that I purchased from choxi, formerly nomorerack the choxi site is nowhere to be found... I need a customer service #... Does anyone know what name they are going under these days? If their reading this please credit my credit card back for my orders I trusted these sites and it's not rite...
Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.
I've made 2 purchases on this site, both Android tablets. The first one arrived and didn't work correctly, so i had to return it. The 2nd order was placed on 12/2 and it still has not shipped yet. Ordered from Amazon 2 days ago, and received my items today, so not sure how Nomorerack is going to compete with that.
A few things to be concerned about on Nomorerack:
1. Many electronic items are "Refurbished", so pay attention to the description.
2. Many items, not all, are of lower quality brands which is why they are so cheap.
3. Shipping is much slower than other sites.
*** This is actually a positive thing: so far they have been very quick to respond to my emails and concerns.
I have been using Teespring for 4 years now my sister also uses this we get our hoodies and our t-shirts from them I still have the very first one that my sister got me love it is still in excellent shape the material is good material the size is exactly what you order that is what you will get you don't have to stretch it to make it fit you correctly I'm a larger person so I'm even able to get all the way up to a five or six x and some items everything I've gotten I've had no problem getting my size my sister is much smaller and she gets exactly what she orders I love this site
I'm still waiting for a $79.99 comforter set/ other orders that I purchased from choxi, formerly nomorerack the choxi site is nowhere to be found... I need a customer service #... Does anyone know what name they are going under these days? If their reading this please credit my credit card back for my orders I trusted these sites and it's not rite...
I don't know about everyone else's apparently terrible experiences with Choxi, but mine was absolutely great. I ordered two bracelets from them at a great price; they came right away, in perfect condition, and exactly what I had thought they would be. Again, it seems that I'm on the side of 'good experience' and most others are on the side of 'bad experience' with Choxi, but personally I have to say that I DID have a great experience with this discount website!
I ordered 3 items from No More Racks, 1 (exercise equipment) never arrived, 1 (earrings) came broken, I did receive a bracelet in good shape. I called customer service they were so rude and unresponsive it was ridiculous. They acted like I was lying. After several hours of wasted e-mails and phone calls trying to resolve the matter, I gave up. If they need the $56.00 that badly they can keep it. No matter how good the deal seems my advise is run. This company is terrible, no integrity at all.
Tip for consumers:
Help other, let us know your experience
I have ordered from here many times and always good. Needed help one time and they helped me fast. Great selection and shipping is fast. Will continue to order from this site.
I placed an order for a tablet for my 7 yrs old grandson. Their "policy" is NOT to discuss orders unless they are the account holder and therefore the phone rep refused to advise shipping status! Excuse me but my 7 years old grandson does not have a credit card. I paid for the product and simply had it shipped to him in another city. Ridiculous! I am the account holder. Also their online chat system is defective. I'm not dealing with them anymore.
Though I've had a couple of bad experiences with the actual items, I think its important to remember that NoMoreRack doesn't MAKE the items, they just sell overstock, like overstock.com for example. Even the times I was not satisfied with my items, customer service was fantastic and even paid return shipping when the item was defective. It's up to you to do outside research on the products you're purchasing there, but their customer service is always great regardless.
I recently started ordering from NMR and have had great experiences! Love the products I purchased... I did get an email stating I had received an order when I hadn't yet, but now it has come! Thrilled... don't be afraid, get prices & great shipping! Thanks!
I have bought several items including electronics, make up, jewelry, clothing, and other stuff. Every thing has worked and all are still being used at least a year later, I always get them in a short period of time, no complaints about shipping.
I've read the complaints about NoMoreRack, and it seems to me that the things people are complaining about are things that can and probably has happened no matter where you purchase from, some times products have defects, most of the time they don't. Doesn't really matter where you get it from. And YES you can return most items, you just have to read the fine print to see how long you have! Each item tells you weather it can or can't be returned.
Purchased a pair of Beats by Dre headphones. While they did come in a timely manner the packaging was sketchy. The headphones are clearly a knock off and not even a good one. Beats have a trademark flat cable and these are round. I immediately contacted customer service to found out how I can return them. They provided my with a RMA and a return label but will only give me store credit. Why the hell would I want to purchase anything else from them.
Tip for consumers:
Don't buy anything from this company.
I have been using this site for about a month and I'm hooked! I had one issue and my money was returned in 2 day. Shipping could be faster, but that's how they save money. Love it love it love it
I am very happy with this site. Everything I ordered is perfect. Repeat customer 10X's + All these other reviewer's are OBVIOUSLY seller's of their own merchandise on some auction site (wink), therefore they will try to destroy NO MORE RACK. Hey sellers, get over it. That site your selling on is OVER!
I honestly had great service. I was nervous, because I read other reviews. However, I received my items quickly and efficiently.
Worst experience ever. Ordered boots that were supposedly worth $75 for $23. Product was junk. No return info. Had to search on their site, email customer service, wait for responses, justify the return and then was told that almost half the cost would be charged for the return. Many many many emails later I am still not getting my money back, even though it was supposedly approved. Don't waste your money and time! Shop amazon or some other more reputable company.
Tip for consumers:
Don't bother! Shop elsewhere
Everything I've ordered is alright but the silver earrings with amethyst stone gave me an earlobe infection, either I'm allergic to silver earrings or they were fake, or too tight :(
A few things I got were fine. I got a train track that said electric, was battery operated. They said I got a ring, that I didn't get, they made me file a police report, finally gave me credit for it. I just got a necklace with beautiful stones, think they are real, but is said diamonds too and they are rhinestones. I think I will stick with ebay.
They gave me free shipping automatically, without my picking which discount I want. I picked my 10 dollars off and, a 15 percent off. They said I could not use these together yet decided to let me. I paid and have a receipt. Today I get a new receipt 10 dollars more! Really? Anyone can just take funds from your bank accounts with out permission at whatever price they chose? This is Balderdash!
I ordered 4 clothing items. I received them all in 1 shipment in less than 2 weeks. The 2 tops, 1 pants, and 1 skirt are beautiful and sizing was perfect! I had no problems whatsoever and would definitely shop there again. Very, very satisfied here :)
Previously I had been a customer of NoMoreRack for 2 years. I purchased a few items and when something was not right there customer service was there to help and fixed the problem. This new company Choxi is the worst. Their customer service is the worst! I ordered a item and they sent me something completely different and had the nerve to be rude when I called to complain. I will never order from them again!. No more customer!
I purchased a diamond ring which was advertised to be $1500 full retail... the ring was fine for about a month and then after cleaning the ring in a solution made for diamond jewelry it turned colors (like the ring was brass). I contacted nomorerack and they told me they could do nothing because it was outside of the 30 days... buyer beware... not good customer service... I am now out of money and a ring.
This site is great, I search every item before I buy it to see if I'm really getting a deal(I do this for every site) and a majority of them time the items on nomorerack are cheaper. The facebook page is always responsive and is always willing to help out. I ordered some earphones and they came in a week! A WEEK! Groupon takes a month to get my item and it's more expensive. I'm in love with this site.
Would you assume that "U.S. Traveler Long Haul 24 Cargo Trunk Luggage" should survive one direct flight without sustaining significant damage? I did. I received Luggage for my vacation on Tuesday, used it for my trip on Sat and it arrived so badly damaged I could not use it for my return flight from the Dominican Republic. After numerous attempts to resolve with nomorerack, I was issued an RMA. Great, I didn't bring the pieces back from vacation with me (that was also documented day one). What did I expect, LLBean or REI?
Tip for consumers:
Only purchase what you can and will return in original packaging. Thus, do not purchase anything you would take or use on a trip. Do not expect someone to actually read the complaint you send.
I order a lot from this site! Everything from clothes, to boots, to jewelry. Never had a problem. Can't beat the prices and $2 shipping. My favorite online store! A+++
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
Hi Diana L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.