63 Reviews for DressLily
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I ordered two items 02/16/14. Today, 03/07/14, I still haven't received my items. Fortunately I paid via Paypal- I initiated a dispute 03/03. The seller responded saying my package had shipped, and to just wait a few more days. They also provided a link to the "tracking website" that just so happened to show my items had arrived at a Los Angeles post office (No zip code provided!) the very day I initiated the complaint through PayPal!
I went directly to the Post Fiji Website (not the bogus link they provided) No tracking information has been updated through the direct site since 02/28. I responded to the seller yesterday, and never heard back fro them, so I have escalated my dispute with PayPal. Hopefully I will get my money back soon.
DO NOT order from here!!Ordered and waiting 6 weeks and counting! NO replies to my emails. They say they reply in 24hours. Save your time and money!!
I should have read this comments before ordered. I did order 26 dollars worth of stuff which i probably wont get back ever because i ordered them on february 22nd but it still says processing which is bull$#*!. If they dont give me my money back then i dont know what i am gonna do.... i am so pissed off. i would rather pay more money to get good stuff at the mall. what i scam......
Dress Lily and Rose Wholesale stay away from!!!! Trust the 1 star reviews because the company is posting the 5 to boost their ratings. Cute things, yes but you will NEVER get them.
I ordered a couple items, wanting to wear a particular dress on my birthday, March 14. I ordered February 21, paid for 3-5 day shipping. My order was still processing give days later, they took my money. Going back and forth with a lady named Lucy, she kept giving me the same response. I told them I dint buy the fact that items weren't in stock, because if they weren't the website should state that right under the description. Nope, sane feedings "so sorry items aren't in stock, we'll ship them on March 14, we'll give you coupon, 6%" bs. I said no that's inexcusable. I didn't pay extra for nothing. She gave me two options, order different items so cancel. I had no other choice but to cancel. Now I'm waiting for my money back. I should have just went to dress barn. Such a waste. Don't waste your time or your money. What customer service I've ever dealt with, all I do is online shopping these days. Ugh
Thanks guys for all the reviews , i saw it too late and now they have my money and my ordered stuff , how great :D
i am very unhappy because i paid my money for four items that was never mailed to me in its been three weeks in dress lily your gonna regret $#*!n wit plp money then they also have my info smh never will i shop on cheap sites that have worried ass names again .....
Oh God... I bought lots of dresses as i thought the price is very cheap but i end up paying more for the courier service. I chose 7-14 days delivery but after a month i still have not received anything from them. They told me the items that i ordered out of stock. This is ridiculous!
Last January I bought a casual dress for my Auntie. My auntie loves so much the dress and used it for her daughter's birthday ! I love to buy dresses here because it was very affordable and high-quality ! In terms, of delivery they doing good they offer fast delivery. I LOVE DRESSLILY.COM. It has so many choices to buy. :)
Ok. so I didn't look up reviews when I first ordered from the site (silly, I know), but with items being so inexpensive, I thought well, why not! So, yes. Shipping is more than normal and takes a bit of time. BUT I LOVED the items I got, and I still ended up spending much less than I would have spent
I do not understand all these negative reviews. I found this site a few days ago, while I was waiting on my order from dreslily.com, and got worried I had been scammed (it did take a few weeks to arrive, but come on i'm all the way in Denmark and they gave me free shipping!). But it came today, everything exactly as pictured, I am super stoked! There are sizing charts on the site, don't know if the negative reviewers maybe missed that. But I am super happy with everything! :)
I only wish I had read all the reviews before I bought items from dresslily. I bought 4 items, only 3 were shipped, Out of the 3, one was a wrong color. Not the one I had ordered & the other 2, I wish I could show pictures !! What poor quality..horrible !! buttons from the jackets were hanging out loose, not even aligned properly, very very poor quality. I paid double for shipping ..I wish I had purchased here & bought quality clothing.. Lesson learnt but at a cost !!.. Never ever buy anything from here !!!!
I ordered a dress from dressily for an upcoming Vegas trip. Luckily, I ordered it months in advance. It took over a month to get here. However, I will not be wearing this dress in Vegas. The dress looks like a shrunken version of the online picture. The back was supposed to be low (right above the butt), and it goes about half-way up my back. I am only 4'11"!!! Also, it is so short that even I can't wear it. Imagine a normal-sized woman!
SCAM! SCAM! SCAM! Says FREE SHIPPING...that a LIE! In fact shipping was doubled. I order $300 plus dollars worth of products since January. Up to date nothing was received. I tried contacting them, which is the only way be opening tickets...NO RESPONSE. DO NOT SHOP HERE...WISH I HAD READ THIS SITE BEFORE!
worth noting that if you read down the list a couple of the 5* reviews say EXACTLY the same thing but are from different people, this is clearly the site posting reviews. I almost ordered from them then saw this. I haven't risked it. You probably shouldn't either, some if not all of the good reviews on here could be fake.
disgusting i cant believe I've been waiting over a month for my order and going back n forth for a week via email.... then i tell them the only way i want my order now is if my shipping fee gets waived .....dnt u know this martin guy has the nerve to tell me he cancelled my order and best wishes and my money would be put back in my acct in a week ...........no no no i dnt think so they took the money right out with out even shipping anything and now has the nerve to make me wait for my money plz plz never ever order from this site u will be kicking yourself .......
I ordered a pair of shoes on the 23rd of January; they clearly stated on their website, and the items page, that they'd ship the product within 24 hours. It actually took them 7 days to ship my item. I received my purchase mid-February. I was annoyed by the fact that they did not follow through with their shipping description, however I was glad to receive my item in good condition.
I had not researched information about Dresslily.com when I found their website, which was stupid of me, but luckily I haven't had a negative outcome. However, now I've taken the time to read reviews about this website, and have heard nothing but negative feedback. Typically in regards to customers orders never being shipped, never arriving. I was shocked by this, due to my somewhat positive outcome in dealing with Dresslily.
I've also read on the ScamAdviser website that Dresslily is not safe, and is a 100% scam. Again, I was shocked by this as I was not scammed. But I will be cautious from now on. I'm uncertain on whether I'll order from them again after what I've read.
I live in Pennsylvania (USA) & I bought 3 dresses and a pair of long socks on Feb 5 and received them on Feb 17 - which is a lot quicker than I had expected. The dresses have strings hanging off, but nothing a pair of scissors can't take care of. Overall quality is decent - actually better than I was expecting. I was excited that my total was only $31, but the shipping was over double that ($33). I paid with Paypal and haven't had any issues as of yet.. Like someone had posted already- next time I'd rather spend the money on a more quality item than on the shipping.
I ordered from this website after I got great service from one with a similar name.I have not received one item yet.I complained on their Facebook site and they finally answered, blaming the delay on the Chinese New Year. I am angry, frustrated and ripped off.I wish I had read these reviews first. Zulily however is a wonderful site so I just assumed the same for these rip off artists.Do Not Order from these people!!!!
Thanks for reviewer. I was about to order my stuff, but something was looking wrong to me. shipping charges are really very high.
I ordered 4 items on December 31,2013 and still have not received my order on February 14, 2014. I have tried to contact Dresslily, they take forever to get back and are not helpful what soever. Shipping is extremely expensive almost the same cost as my entire order. NOT WORTH IT, TOO GOOD TOO BE TRUE, DO NOT ORDER !!!
I haven't actually ordered anything yet, however a few red flags have come my way even before WANTING to buy anything. I noticed that sometimes there would be terrible spelling mistakes on the website and descriptions of the clothes, the skin of the site looks far too much like rosewholesale.com and plenty of the models as well as the clothes advertised were swapped between the two websites. I checked the reviews for both of these sites and it just seems a little bit unsettling with all of the negative reviews. With these sorts of red flags happening as well as the extremely negative results I don't believe I'll be buying anything. I hope that others notice these red flags !
I ordered three items from this website. It took over two months, they charged almost as much in shipping as the items cost. Two of the three items came, and they are nothing like the picture. They are not the same color, shape nor make of the item in the picture. Would not order from them again nor suggest this site to anyone else.
i ordered a dress about a month ago right before looking at all of these reviews saying the whole website is a scam. this of course made me very upset but i had used a prepaid visa gift card so the worst case scenario would have been i didnt get the dress. To my surprise it actually came yesterday. It is a replica of a guess bodycon dress. Although it is not the most amazing sewing job, after putting it on, it looked amazing and no one would ever know it wasnt a real wrap bodycon dress from guess. it was gorgeous on. I wish I could tell everyone to go out and buy from the site but I guess its a hit and miss and I got lucky.
This is an horrible site to purchase from! I purchased my item back in November. Come to find three weeks later that my product is out of stock (even though it was in stock when I gave them money). Then after stating I would rather be reimbursed rather than choose another item, my product was suddenly back in stock. Said item was supposedly shipped out. Almost 3 months later I have yet to receive my item and for the last three weeks I have had no reply to my messages being sent to the so-called help desk. I feel as though I just gave money away with the misconception that it was in exchange for a coat (which by now I have forgotten what it looks like and IF I ever do get it, chances are it will be the incorrect item). Online shoppers beware.
HORRIBLE, HORRIBLE!!! Such a scam! They have a intermediate company named myib.com that they supposedly work through who seems to be in the scam right along with them. Luckily I went through paypal, and have them to go after this piece of $#*! company.
I would not order from this site again- I ordered a Christmas gift on Dec 9 and received notification that it would ship in time. It finally came in mid January. Their customer service was really bad and the US phone number doesn't work. Beware!
DON'T DO IT. DON'T DO IT!! Ugh, I wish I would have read these reviews before I ordered. First of all, the 5 star reviews all use the same wording, so you know they're not real. Ok, so I ordered 2 "coats" - long, oversized faux fur hooded, deep grey and black coats. They are not long. They are not coats, they are light jackets. They oversized hood fits my toddlers head, not my teen daughters heads who I ordered the "coats" for. They don't even look like they belong on this "coat!" The deep grey is a very light grey. The black color is ok. The sleeves are very short and one of them is longer than the other on BOTH "coats" - I emailed them to let them know and they tell me they're celebrating the chinese new year until the 8th, but their website says they're celebrating til the 5th. They say they'll get back to me then. I'm not waiting. Based on the rest of these reviews and the "timely manner" they reply to everyone else, I opened a dispute with paypal right away. Seriously, don't do it. You will not get what you see on their website, you will get $#*!.
TOTAL CON! Be warned if ordering from the UK, you WILL have to pay "customs" charges to get your items. This is on top of the shipping charge they take from you at checkout. After paying the post office £25.00 in customs charges, I did get all my items - and wish I hadn't bothered. The coat I ordered had threads hanging off it everywhere. The button holes were too small for the buttons so it can't be fastened unless I cut big holes in the coat. A handbag I ordered broke the first day I used it. The zip broke so I had to walk around all day with my bag wide open. Absolutely disgraceful company. Yes the stuff is cheap, but there is a reason for that! It will break after a day. DO NOT WASTE YOUR MONEY.
ABSOLUTELY DO NOT USE OR TRUST THIS SITE. BEWARE !! This is a SCAM. I bought 3 coats from this site online and ordered on 01/05/2014. They immediately deducted amount from my card, but I did not get any response from them for a week. finally I raised a ticket for my order status and they said my ordered coats are not in stock. I did not see any notice on the website about out of stock. If they are out of stock then they should not allow user to buy the item at first place. After arguing with them, I somehow got 2 coats from them and they charged me $30 for shipping. Still 1 of my ordered coat is missing and I am sending multiple emails for follow ups to the support team for long but no one is responding back to me.
I would advice others do not fall in this trap. I did not go through the reviews before buying from this website. It is total waste of time and money.
I wish I would have found this website and read the reviews before I made my purchase on dresslily. I paid more than $30 in shipping and handling for coats that looked nothing like their online pictures when they arrived. One of the coats even had ALL the button holes sewn shut! I contacted their support center several times before I received a response requesting photos. Really, the burden of proof is on me? I sent the photos and 4 days later I STILL haven't heard anything from them even though their so-called policy is to respond within 24 hours. Do yourselves a favor, do not make any significant purchases from this website!
Ordered a very small item that should not take long at all to ship. It has been over a month now and I have received several other purchases already from other similar sites and no news at all from the seller on dresslily.com. Please don't waste your money here, maybe not a scam but if you are looking to buy something and want it before you are old and gray don't order from this site. And the seller is very passive about communication just told me to wait patiently...thanks a lot.
NEVER BUY ANYTHING FROM dresslily.com DressLily. It is a $#*!ING fraudulent online store. They have poor quality clothes. You never receive your full order. so many missing items without any notices.
I opted for the expedited shipping and after a couple weeks emailed and asked where my order was. Within the day they responded that some items were on back order and they would ship out by the end of the month. I received it the next week. My only complaint is I paid $50 for shipping and then was nabbed with another $50 at the door from DHL. (some for tax, duty and another delivery charge? (Canada)) I guess when you look at the total cost of the order it wasn't as cheap as I thought. You're better off ordering from a better quality site and paying the $ on the item and not the shipping.
If there are either 5 star reviews or 1 star reviews then I would suspect that the five star ones have been written by the company and all the other ones by real customers. I advice everyone to be careful. I visited the site because someone I know wished for an item there as a birthday present and got a virus alert at once and when I tried to pay with my credit card it said it didn't match my adress which wasn't true. I still don't know if I'm getting the items or if they have stolen my money. I thought it was a real site, but after I left the check out without knowing whether I've paid or not or will get the items or not I've been looking around online and there are a lot of people saying this is a scam. Be careful.
gr8 products for the price but i wish u had online costumer servis would make more easily for every one good luucky guys
I ordered a shirt October 7, 2013. It is now January 23, 2014 and I never received my order. I sent emails to the company and after 3 times of trying to reach them I got a reply saying they would send out my package immediately (that was in the beginning of December). DO NOT ORDER FROMT THEM!
It took 2 months to get my order. When I contacted them about the location of my order they replied with 'too bad.... you didn't request a tracking number'. My items finally showed and I was pleased with the quality and surprised by that....though one item was broken. I won't return it as it's not worth the hassle. Try aliexpress.com much better service!!!
I had my doubts about all what I would receive from Dresslily (if anything at all!) having read many unfavourable reviews. However, my order arrived this week and I am delighted. The fabrics are super, all items look exactly as they do in the photographs and all clothes look good on me. In the UK similar Monsoon dresses might cost £80 (compared to a few US $). Dresslily did an excellent job and I will be going back to the site to order more things.
I was very pleased with the prompt customer service as well as the shipping. The items are unique from what is sold in clothing stores and that is what I like. These people answered all of my questions and when I emailed them my concerns about reviews I had read, they were understanding and did everything to assure that I was a satisfied customer. I don't understand the bad ratings. I would definitely order from this company again and plan to soon. I will also recommend to others about the service. PLUS they are reasonably priced! I already have friends eyeing the site :)
prix très attractifs, un service client à l'écoute et très aimable, un choix très large et des produits de très belle qualité et inédits où je vis, j'ai reçu tout ce que j'avais commandé et je recommanderai à nouveau
je recommande ++++
I bought a dress from this site and it was really nice. I also bought a couple of necklaces too. They all were nice and looked exactly like the picture.
I found this site, dresslily.com in November 2013 and so far have placed 3 orders. The order takes about 3 weeks to come in, which is one of the faster international orders I have experienced. The customer service is very pleasant if you ever need them. You can talk to a real person and they got back to me in less the 24 hours.
But the best part is the deals. There is a bunch of Free Shipping items. I have so far bought dresses, jewelery, purses, tops, jackets, and stalkings. All of which was great quality and fit as their sizing said it would. I have had nothing but a great experience while taking advantage of their great prices!
I ordered a dress from dress lily and then read some reviews on it and got super scared. I emailed their customer service team asap, all of my emails were responded to and my dress got to me quickly! I am so please with dress lily and will buy more In the future....will again shopping from this site for sure...
Ordered just one necklace just to check. Had no problems as such. Will be ordering more but just one item at a time.
PLEASE LISTEN TO ONE STAR REVIEWS! I was an idiot and did not look at reviews before I ordered. Now they have my money and I have 4 out of 9 items missing. and further more 3 out of the 5 items I did receive were nothing like the pictures on the website! DO NOT RISK IT!
Please listen to all of the 1 star reviews below. It is not worth the risk that you will be the 1 out of 20 people that get at least part of your order. I don't even believe that those people exist, I think they are fake entries by the company. I have also been waiting over 3 weeks for my order, I paid extra for a tracking number that never worked on the postal website, the "customer service" agents do respond quickly, but with excuses and requests to continue to wait.
This site is absolutely a scam and they are raking in your dollars without repercussions - DO NOT trust it!!
If I could give them ZERO stars I would. This site is HORRIBLE. For the people who said they were able to get their orders, well you guys are the lucky few they picked out of a hat and decided to be do business with so they can stay relevant. Unfortunately for everyone else, they are scamming us. I ordered a few items from them on Oct. 28th 2013 for Christmas, and it NEVER came. It's Jan 8th 2014 and after numerous emails back and forth with multiple "customer support" representatives, I still haven't received my merchandise. I was promised a full refund by the 5th if my orders hadn't arrived, and that too was a complete LIE. Paypal refused to make a dispute, for some reason they said I cannot dispute the transaction even though those a**holes took my money the next day after I made the purchase. I've decided to just let them keep the money because they've already ruined my Christmas gift plans so it's stress I don't need or want to deal with. Just an advice, DO NOT BUY A DAMN THING FROM THESE PEOPLE.
This has been my worst online shopping experience ever. Lesson learned: when it is too good to be true in online shopping, it is. I paid for expedited shipping on December 18th 2013 and still haven't received any of my items. They are saying that since one item did not say ships within 24 hours and it is on back order, that they were waiting for it to come in to ship everything, even though I wrote a note to them stating that I was paying for expediting shipping because they were Christmas gifts.
Communicating with customer service is hell. After emailing back and forth for two weeks and getting no where, I finally disputed the charge on Paypal. They then said they would send me the items if I cancelled my dispute. I told them I would only cancel my dispute if I had it in writing that they would send the items on expedited shipping at their expense and they would refund me the money I paid for the shipping. Over a week of emails and getting no where. Finally, I called Paypal and they said that if I canceled the dispute and they didn't send the items, I would not be able to open the dispute back up and that I should not cancel a dispute until I received the items. Additionally, their contract with paypal states that they will deliver the items within 7 days of payment. Paypal has taken it upon themselves to escalate my dispute to a claim and they are dealing with it now.
It was cute clothing. VERY VERY inexpensive because I couldn't spend much on Christmas this year, but it has ended up costing me much aggravation while they are holding my money and items hostage. I will NEVER shop on DressLily.com again. Buyers beware.
Terrible. Can't even get hold of them to cancel my order after they overcharged me by over 50%. So I am cancelling my order and reclaiming my funds through my credit card company - thankfully I paid on my credit card through paypal!
I would strongly advise NOT to use this company!