Ordered on November16th of 23 and have contacted them three times and have still not received my order. I would not refer this company to anybody. Today is dec. 6 of 23. I have printed off everything from the order to the texts to their and from their customer service centers, who are of no help what so ever..
Hi customer,We are sorry to hear that you haven't received your order yet. Please rest assured we are responsible for your package.Could you please send us your order number so that we could check it for you.Awaiting for your reply.
Or Please kindly submit a ticket here https://support.dresslily.com/ticket/ticket/index.
We are always happy to assist you.