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Shannon M.

Contributor Level

Total Points
82

1 Review by Shannon

  • DressLily

4/28/23

I ordered one pair of stretchy pants for $25 dollars and $10 dollars for shipping and after three weeks I never received the item and they are giving me the "runaround" on a refund. This is seriously crazy. They told me to call my local post office and also ask all the neighbors if they got my package?! I didn't get my pants give me a refund, it's not that difficult.

Products used:
I never received my product.

Service
Value
Shipping
Returns
Quality
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CustomerService R. – DressLily Rep

Thank you for notifying us of your complaint.
We are so sorry to hear that you have been experiencing some issues. If you have any questions regarding your order, please tell us details so that we can do our best to solve them for you.
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index.
We are always happy to assist you.

Shannon Has Earned 2 Votes

Shannon M.'s review of DressLily earned 2 Very Helpful votes

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