Used to be a fan and dedicated user until they made several unauthorized charges to my bank account via the app store. Thinking they would want to work with me I wrote in to customer service asking for my money to be refunded. After jumping through hurtles and cooperating to give them the information they asked for they simply refused. I am never investing another cent into this overpriced company. I'm out almost $100 bucks because they basically decided to steal my money. I also showed them I never bought our signed up for subscriptions and yet my money is now theirs. So much for loyalty. Next phone will be android.