The company sent me a message saying that a passenger accused me of being under the influence. Of course anyone who knows me knows this isn't true. I don't drink alcohol or use any drugs! The company put a block on my account and I couldn't access my money that I had made for the day. This is wrong! It's one thing to accuse someone of something but too block access to their money is totally unethical! I'm telling UBER and the entire world that UBER is a piece of garbage! It's no wonder they are so hated by their driver's. It's best not to let your money accumulate but instead to cash out when it gets up to $100.
We are sorry to hear about the issues you experienced with the activation process. For assistance, please email us at social@netspend.com.
Thank you,
Netspend