I've been an Amazon Prime member for over a year now and I must say if you buy from Amazon often, it's worth the $99 fee to be a prime member. If you're a student, they offer you a free 6 month trial and after 6 months, you only pay $49. It will charge your card automatically. They send you emails keeping you updated on when they will charge your card. Should it charge your card and you decide you didn't want it renewed, you have up to 10 days to get a refund as long as you don't use the Prime benefits. Which isn't standard with most online memberships.
The free 2 day shipping saves a bunch of time and the $3.99 one day shipping came in handy for last minute Christmas gifts.
The instant streaming for prime members is not something that I didn't use often. Once I did stream a video and it was of poor quality so I didn't get to watch it, however Amazon promptly offered me a refund without even asking.
Amazon has great customer service and they quickly try to resolve any issue that you may have. If you purchase often from Amazon.com then the prime membership is definitely worth your while.
Dear Vanessa S.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com