I have said it before and I repeat it again, eCrater.com is a GREAT ecommerce site. It's biggest plus is it's FREE, 100% FREE! No gimmicks, no fine print. It's biggest downside is that it's very basic, VERY BASIC. No frills, almost no customization, but i't's very effective. If someone Goggle searches an item I have listed I consistently get first page returns on Google.
Hi Steve M., thank you for reaching out and sorry to hear about the trouble! We understand how that would be frustrating. Did you already send an email to our support team's address, support@bonanza.com? They are best able to assist through that channel and they will be glad to help.
If you've already sent an email to that address but did not receive a reply, could you Direct Message us here with your email address? We'll be glad to connect you with our support team and help get this resolved.