Nicolette A.

Delivered in a timely manner, no damage to product or package

Ordered 2 canvases from them and both were lopsided and half an inch smaller than what their listing claims. They tried to claim product variation but product variation is millimeters not half an inch. The problem is not just that they are smaller but that it's half an inch shorter on the top corner and full size at the bottom so there is a visible leaning look to them. Completely unacceptable. Realized when I was looking at their site after that their product guarantee on their site only speaks about shipping times and not their actual work so I should've assumed the actual product would be mediocre. They offered a small discount for their mistake (they won't admit mistake just "variation") which is a slap in the face.

I sent a bag of clothes in to sell after my sister in law told me she had bought a few things from the site. Everything I sent in was in very good shape, still in style, just simply things that I didn't wear in the past few months that I didn't want to hold on to. I figured that they would take 50% of the things in there and even if they donated the rest that was okay with me. My problem was that when they finally did process my bag (weeks after sending it in), I noticed that they gave me a total of $10 for 6 items, and those items were being sold on the site for $30+. So basically, after their $9.99 shipping fee that they subtract from whatever you do sell (and if your items don't make it to 9.99 they will make your account negative), I made a penny. And now they are making $170 off of my items. This is basically a scam. At least if I would've taken them to Salvation Army or somewhere, I could have gotten a tax receipt. Instead I let a greedy company make money off of them instead. What a waste.