MICHELLE F.

FIX THE DAMN SITE! THERES NO REASON WHY WINDSOR, CHARLOTTE RUSSE, H&M ETC ALL MAKE SURE THEIR WEBSITE IS COMPATIBLE WITH ALL INTERNET BROWSERS AND YOU CAN'T! I'M SO TIRED OF TRYING TO CHECK OUT AND THE DAMN BASKET KEEPS SAYING EMPTY! FIX IT! I TRIED INTERNET EXPLORER, SAFARI, CHROME AND ON MY IPHONE AND I CAN'T CHECK OUT ON NEITHER!

I have shopped here for years, the plain black leggings here used to be my favorite! They no longer carry those same leggings and have filled their stores with cheap material leggings that not only are see through but look scratchy. I used to buy a ton of stuff everytime I stopped by, I'm not sure whos picking the styles they now have but I am not a fan at all. I can barely find anything I like anymore. The quality in their clothing has definitely declined, and the swiftness of shipping online orders has as well. I'm very disappointed recently as I've always loved this store, it has been my go-to for a very long time. If something doesn't change, I will no longer be a customer.

I AM SO LIVID! FIRST OF ALL, THEY DIDNT SHIP MY ITEM IN 2 DAYS, THEY SHIPPED IT IN 4! SECOND OF ALL! THEY SENT ME THE WRONG ITEM! I CALLED LAST WEEK NOT ONCE BUT TWICE TO ASK IF I WOULD HAVE MY ITEM NO LATER THAN THURSDAY BECAUSE I PURCHASED IT TO WEAR TO THE CONCERT I WOULD BE ATTENDING. I CUT THEM SLACK ON SHIPPING IT LATER BUT THE WRONG ITEM!?! AND LATE?! REALLY?! NEVER AGAIN WILL I PURCHASE FROM THEM, EVER! THE ITEM THEY SENT DOESN'T EVEN LOOK SIMILAR TO WHAT I ORDERED I AM SO MAD! THEY RUINED ALL MY EXCITEMENT FOR THE ENTIRE EVENT! BELIEVE ALL THE BAD REVIEWS YOU READ THEY ARE TRUE FASHION NOVA IS GARBAGE!