I wrote few good reviews and bad reviews. Some good reviews were for small businesses where I personally went and experienced the services. Some bad reviews were also the same, based on my personal experience. I saw bad reviews that I wrote for small businesses are still there, BUT bad reviews for those big companies are taken down. I contacted them to ask the reason, but they never bothered to reply to my email. I am sure they are getting paid by those big companies to take down negative reviews. Any sober person should never trust Trustpilot.