I got to this site from google I wrote Lebra mask and it took me there. They have a picture of a car (still there) with the full mask when in fact they had for sale in clearance only the hood cover. The specs said hd (instead fo hood) which to me can mean many other things, so my mistake I trusted my eyes only.
Came after 8 days original box all beat up. When I saw that it was the wrong item I contacted them.
You are the number 4 caller, 10 minutes waiting, number 3 caller another 10 minutes and so on. When I reached a person waited another 17 minutes got transfered another 18 minutes or so.
Got some help waited 5 days the girl has gone on vacations they said. Finally I got informed that I need to buy proper packaging materials, print my own label plus write the RMA number, I have to send photos of the item before shipping plus pay extra for a tracking number. Then waited another week to get my money minus $13.50 previous shipping plus another $8.75 to send it back. Seriously you want a headache? Jus go there.
Dear Magda B.
Thank you for taking your time to write your review. I want to offer my sincerest apologies to you for the issue.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com