Lynn M.

I purchased a review of someone. And a year later they kept sending me emails that this person had an addition to their criminal record. I didn't bite at first, but then I did purchase a new report for $20 and guess what. No changes! NOTHING NEW. The criminal record had traffic violations 10 years old. They bait you with "Criminal" and it's old traffic stops. DO Not fall for this as I did. I will pursue the refund with AMEX.

So the new things Michaels is to only offer a decent coupon if you order online. I don; t know why it has to be this way because they let you pick up the order in the store to avoid shipping cost which I did. But I would PREFER to pick out my own stuff and look at the products if I have to go into the store anyway. But 35% off was my motivation However, I waited a day and I wanted my stuff and I had not heard "it was ready for pick-up". So I checked their website for order status.it said "Order details are temporarily unavailable for orders placed before March 19th, 2019. Please check back later or call Customer Care at *******047 for assistance. We apologize for the inconvenience." Guess what. That 800 number doesn't work! And the recording says so. Also my order was well AFTER March 19th so what's the problem? Are they dumb or what? This is on your website! I went to the store and my stuff was ready. The employee said you have to call 800 Michael to complain about them and I did. (They hate the in store pick-ups too, btw.) The numbers you press in their menus don't work! They say press * and when you do, it doesn't work. What a messed up company!

This website comes up in a search for JET BLUE as if it is the airline's. I thought because it said Jet Blue in the headline that I was dealing with the airline and mistakenly booked my flight on this website, only to find out minutes later when double checking on it and going to jet blue directly that their flight was cheaper. And there is no way for you to choose your seat! STAY AWAY. I will be much more careful when booking in the future.

Really, you don't get much with this site. If you book lots of hotel stays then eventually you get a $25 coupon. Big deal! And for that, you lose money and get no flexibility. I used their "Coupon" and then had to cancel because of a blizzard this January and thehy allowed me to cancel but would not let me use the coupon to book a hotel two days later (after storm was over) They said I had to wait for 60 more days to use the coupon. WTF? Why not? It"s a coupon! Stupidly, I bought a four night hotel stay with them again recently thinking i was getting a deal at $170 a night and when I checked into the hotel they said the rate was $143. But I already paid with Expedia so I could not get the lower rate! So I lost basically $108, and I still need how many hotel stays to get their stupid coupon? I won't use Expedia again. I'd rather book with the hotel direct or trip advisor and be allowed to cancel and get upgraded etc.

Sure they will give you a discount and promise delivery by Father's Day and then absolutely not make their promised delivery date. We were Guaranteed 2 days before Father's Day! How about 5 days later when the party is over and the guests have gone home when the book arrives? My kids made the book and were not even here to see it. Also, the last couple of changes we made on their site did not take. It was the previous two versions we designed. How that can happen I do not know! I was looking at the book online with the new edits but when the book arrived it was an old version. Once they have your money, they do not care. This is my last experience with Shutterfly. I am moving on to Snapfish next time.