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4 Reviews by karen

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MakeSpace

MakeSpace

8/17/17
• Updated review

My items were mishandled and broken. Perhaps an unhappy employee?? YOU must submit the website of where you purchased the broken/damaged item in order to be reimbursed. You have 30 days to do so. MakeSpace did process my damage claim quickly.

Tip for consumers: They have a good idea with this business, just need the right workers. Be wary of the BIG item extra fees!!

Value
Quality
“They will overcharge you for storage space.”
5/29/17
• Previous review

They delivered the boxes to be pre-packed on time. I moved from a 1 BR 750 sq2 apartment. Their final cubic foot estimate of 10'x20' storage locker is exaggerated. By their own estimates a 10'x20' area would fit a 3BR with household applicances. I sold my couch and bicycles to mimimize storage space. I have no major kitchen appliances. I have a platform bed with headboard and mattress, large dresser and an IKEA desk. For the most part most of the items were boxes. You will get cloud photos of your items wrapped and cataloed, but not photos of how your items are stacked or stored in their facility. I question this, as proof of how your items are stored would back up what they are saying. My quote of $179 just ballooned to $400 plus dollars. Their movers are polite and very professional. They do send email reminders of pick up and delivery dates. I would NOT recommend this service unless they start supplying customers with finished product, ie., photos of items placed in their final storage place.

Tip for consumers: Go with the other storage facilities. Their original price quotes are closer to what you will be actuall charged.

Amtrak

Amtrak

3/28/16

I used to rave to friends and family about how convenient and customer oriented Amtrak was. It was worth traveling over 16 hours from Albuquerque to Los Angeles just for the stress free travel. No long airport lines or cramped seating on the plane. Update as of March 2016, I am very disappointed with the service of Amtrak. In particular the lazy attendants. I rode the SW Chief from ABQ to LAX on March 25, 2016. I had a sleeping car. The train arrived 1 hour late, but that was not a worry or concern to me. Upon boarding, I discover that the room had trash in it. I took it to the waste containers in the hallway. Not a problem. Once the the attendant arrived to check my ticket, not a word out of his mouth (I thought...well I am doing fine, I hope you have a nice trip too...still not a problem). He closed the door without giving me my dinner reservation ticket/time. I thought, well someone else will come to the room and tell me what time to go to the dining car (since the pillowcases needed to brought in and placed on the pillows, and the water replenished. 2 hours later..no attendant. I could not spot one nearby so I pulled the call button. 5 minutes later and lots of anxious passengers later, no attendant. I pushed the button down..(sigh). I left the room once again and spotted David the attendant I saw upon boarding. I asked him for water, pillowcases, dinner reservation, bed turn down etc. David, "Oh I forgot, you were supposed to go eat at 5:30 pm. Just show up at last call and eat at 8:30 p.m." Bummer...Amtrak normally runs out of food before then and you are left with "something". OK I go to eat a cheeseburger, (all the good stuff was already gone) and I saw a few other PAX that were not told when to eat and were given box lunches because the dining car was closing. I get to my room and struggle to get my bed turned down (100% disabled vet with various medical problems..sigh). (I put the pillowcases on the pillow that David left in the room, not a problem). Breakfast was being served at 5 a.m. I don't eat so early but proceeded to get a fresh cup of coffee from the hallway. WHAT no coffee for breakfast??!! The pots had NOT been replenished for over 20 hours according to the other passengers. I asked David why he did not make a fresh pot for breakfast and he said by the time it brewed, he would have to empty it again. So a pot of coffee takes 1 1/2 hours to brew? He's been on duty since 4 a.m. it was now 5:30 a.m. The train arrived in LA around 7:45 a.m. David wanted to get a head start on being released from duty and failed to provide quality customer to some of us passengers. David is/was lazy. I truly hope he is not aboard when I make my return trip to ABQ. AMTRAK customer service complaints: 800-872-7245. I will no longer recommend AMTRAK if you are a friend :) Karen

Tip for consumers: Search for different days of the week. The pricing of tickets can vary by hundred of dollars.

Service
Value
Amazon

Amazon

1/23/16

I first began using Amazon while working overseas in Germany. I wanted to purchase particular seasoning or barbecue sauces that I could not buy locally. Once I deployed to Iraq and Afghanistan, guess what? Amazon was right there with me. Now that I am back home in New Mexico, I use Amazon to get products that our local Walmart or Lowes either don't carry, or are too pricey to purchase. Birthdays and Christmas present shopping is actually fun with Amazon. No lines and no wasted trips to the store to find the shelf empty. With the free shipping and easy returns, I totally advise friends and family to get on board with either a student Amazon Prime membership or the regular Amazon Prime. The free movies and music is totally worth the price of membership alone!

Tip for consumers: This could also be used to cool your body down in the Summer.

Service
Value
Shipping
Returns
Quality
Rosegal

Rosegal

1/9/16

Don't buy from this company. They will send you the wrong product and expect you to pay for the return. They will also lie about not receiving your emails and photos. Crooks!!

Tip for consumers: Don't buy from this company. They will send you the wrong product and expect you to pay for the return. They will also lie about not receiving your emails and photos. Crooks!!

Service
Value
Shipping
Returns
Quality

karen Has Earned 7 Votes

Karen S.'s review of Rosegal earned 7 Very Helpful votes

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