I spent thousands storing my belongings with them over multiple years and when I received my items back EVERY single piece of furniture was destroyed. Not damaged, destroyed. Chair legs snapped, cabinets smashed and my couch was so moldy that it had to be thrown away because of the smell.
The damage is well in excess of $10,00 however the team only offered me $700 in damages which isn't just insulting its illegal. I was never offered the option for additional insurance like many other people.
I'm now heading into the weekend with no furniture so am required to rent some in the meantime whilst this issue is resolved. I'll be sure to add this expense as part of our ongoing dispute.
Whats worse is that their team said that movers were INTENTIONALLY damaging items when they heard that MakeSpace was being acquired by Clutter.
Please feel free to reach out to me for any specific as if the matter isn't resolved in the next few days I'll be filing a class action lawsuit.