K C.

I called customer service to speak with someone in the USA and get somebody in the Philippines. I don't want that I want a USA representative. I am actually due for a new tv and you can be sure I won't be purchasing another Samsung if I can't get somebody in the USA!

This was to be the first order I have ever made with this company. I never got an email about my order.

I was wondering where my order was so I looked on the site and saw that it had been canceled without any notice.

I contacted via chat and I was told that my account was blocked for some reason though he couldn't tell me why. He said someone would get in contact with me in 24-48 hours. I told him no need because I will never try this group again. Door dash it is

I emailed leas than 10 hours after placing this order to cancel it. I got a response from "Susan" saying it is out of their hands and is with the shipped yet hours later I got the same automated response from "Susan" asking me if there was anything else I wanted to add to the box before they sealed it up. What a crock!

I canceled my account after being a member since 2003 for the fact that the weekly challenges hardly ever have the games I enjoy playing. Now I come to find out that the games I actually enjoy playing you have to be a club member to play. That is complete hogwash! I am not going to pay to be able to play the games I enjoy. I can deal with ads but to not be able to play my games because I am not a member told me I made the right decision. I am done with pogo for good.

Horrible! I had an appointment at 11:45-12:00 and I wore my face shield. They told me that I have to wear a mask. I explained that I have a medical condition and the guy said sorry we can't let you in! You will have to go elsewhere. Well I am. I am going to get a Samsung now! Never again! Worst treatment ever in my life! If I could give them negative I would. I then called to speak to a manager, Jaimie C, and let her know what I experienced and she didn't care. She apologized and said that is their policy. Total DISCRIMINATION!

I called corporate and talked with a very nice and apologetic lady named Mildred. She truly seemed to care and listened to everything I had to say. Stated I should have never been treated that way and set up a case# to reference and to write letter to corporate. Not only did she actually type it all out she repeated back to me everything I had said to her knowing that she actually did listen to me. I have since proceed to write a letter to corporate on 10/30/2020 and will see what or if they have anything to say about what happened. It is now 11/28/2020 and I never heard a word back from them. Go figure!