website thubmnail of Pogo
How would you rate Pogo?
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Arkansas
1 review
1 helpful vote
Follow Kathy B.
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I received messages in my inbox from Pogo.com letting me know that they granted me gems totaling over 2200 gems because of all of the trouble I was encountering on the games on their website and I login the next day to only 10. The day before that players weren't allowed to spend any of their gems and that is probably why. They were probably taking all of the gems granted to the players, that were having the problems in Merge Academy, back. I just want them to do the right thing and return them to my account. I have been to the help desk to no avail. I was awarded gems 3 different times between 2 days. If only there was a way to get into my account and it would probably show that they were given and then taken away. I have the screenshots of the messages that were sent to my pogo account letting me know that. They basically stole from my account.

Date of experience: November 21, 2024
New Mexico
1 review
14 helpful votes
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Terrible
February 27, 2022

For the last 20 years pogo has steady gone down hill. They have a lot of technical issue, no more jackpot spins, no more easily to chat in chat rooms. Took the tokens away that showed our status as a hard rock players. Took the poker rooms away, along with a lot of cool adult games and replace those with kiddy ones. I would not play on EA game site if it was free. EA and Pogo sucks.

Date of experience: February 27, 2022
Canada
1 review
4 helpful votes
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Pogo has too many issues
November 25, 2021

How can you continue to take my money and provide such a poor product. I only play scrabble and have identified at least 6 issues which prevent me from enjoying this game. I once loved to play. Now, if I can find an opponent, it always ends up with me having to make adjustments or end the game due to tech, issues. I will not recommend this to anyone, nor renew.

Date of experience: November 25, 2021
Wisconsin
2 reviews
16 helpful votes
Follow Emilie S.
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Lousy game playing
December 9, 2023
Updated review

Pogo is no longer a fun experience when playing any games, they restart while in the middle of a game. There is no way of really trying to enjoy the crap that is dished out by players. Constantly get people that freeze games. Since they've been taken over it basically sucks.

Date of experience: December 9, 2023

You can play some of the games but overall they freeze up a lot or can't even get to play. Many they don't even let you in and we pay a fee to use this site. That in itself is laughable but what can one do. I've been with this game site for years. It was so much more enjoyable years ago. Not worth it now.

Date of experience: May 21, 2018
Canada
3 reviews
8 helpful votes
Follow Shelley S.
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I was a member for years. However, they increased their advertising of badges, trying to upsell you, to the point where they take you to a "buy another badge" screen after every single time you play your game. So if you're on a winning streak, a "run", you get bounced out to that screen every time and have to click your way back to your game. I'm so fed up with all the marketing and ads being shoved down your throat, I quit. I will quit any tech or media company now that uses me as a pawn for their advertising (no matter how much I pay them). It's never enough…. They always want…."more". I'm done with it.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Eric R.
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Scammer
June 12, 2022

Don't purchase this meter this why. The test pods are expensive. The Patterns APP does not keep a sold connection with Bluetooth from the meter. You have use multiple test and you my connect but the you wasted 3-4 test. I feel that no effort is made to fix app so you order more test pods.
The reading are always off by 10-12 pods

Over all it sucks to expensive no confidence in the reading.

Date of experience: June 12, 2022
Florida
1 review
1 helpful vote
Follow IraLiddell E.
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As a customer I did my part... when it was time to pay up... and we're talking a little over $5... I couldn't withdraw... Their algorithm is set up so customers can complain, they do a fake review and delete your account...I contacting the BBB and anyone else to get this FRAUD services off the internet... Burn in 🔥 Pogo... You probably have no shame heartless?OB's

Date of experience: May 10, 2024
Canada
1 review
8 helpful votes
Follow L M.
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WAY TOO EXPENSIVE
September 23, 2022

I have been a club pogo member since 2003... almost 20 years. Since EA took it over, it's a bunch of BS, scamming, deck stacking, money grabbing BS! The games are near impossible to win unless you spend more money for power ups to get through the upper levels. Tired of being scammed. Don't waste your money because it WILL suck you in.

Date of experience: September 23, 2022
Iowa
3 reviews
1 helpful vote
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Not Worth Your Time
August 18, 2022

Playing Scrabble with other players is a waste of time as they use online cheats.

Playing the computer set on so called expert mode means I beat the computer 99% of time.

Playing the computer means the computer cheats. I played the last letter in a traditional rules game, meaning I would get the points left in the computer's rack and the computer would have to deduct these from the computer's score. Pogo let the computer play after I played, thus causing the computer to win the game.

Pogo does not allow words found in a traditional game that violate their woke agenda.

Date of experience: August 18, 2022
Texas
1 review
0 helpful votes
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Suck
January 8, 2024

They suck they cut your lights off when it's cold n when you done put something on your lights 5 minutes before 11am they still turn them off n they have no free nothing n always repeating the same stuff when you call in they tax like it ain't nothing your bill can be a negative 10 bucks n you gotta put 20 to 30 bucks to be back n the positive smh worst company ever dont stop here

Date of experience: January 8, 2024
Canada
1 review
6 helpful votes
Follow Liz D.
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I have enjoyed playing scrabble for some time.Lately POGO has come up with a process to deny playing. They send you on a run around process to give them inforjmation. Make anew passsword. Then tellyou your password is invalid over and over again. Pogo should be ashamed. Scrabble was one of the last games available to all and now seems not to be available to everyone any more Pogo sucks written by an upset angry senior citizen

Date of experience: April 12, 2023
Canada
1 review
2 helpful votes
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Scrabble game
July 15, 2023

If you play scrabble as a non member of the club you are going to lose. Either you only get 6 letter at a point during the game or the letter you get are ridiculous like iiioout game is geared to almost gaurantee you lose if you dont pay them a monthly fee for to give you a much better chance of winning. How cheap and fair is tha t!

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
Follow vanessa p.
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My 9 year old put in his age, which is required before playing games. Now I can no longer play anything on the computer that he put it in because of age restriction (that is what you get for being honest). Dear Pogo, people of many ages use one computer and this is a big flaw in the system. Even If I wanted to subscribe/join... guess I can´t, what a joke! PLEASE DO NOT ATTEMPT TO PUT AGE YOUNGER THAN 18 to confirm this, you will be pi**ed. Please see image of what I see every time I open ¨pogo¨ site on this particular laptop.

Date of experience: November 21, 2021
Texas
1 review
10 helpful votes
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Improvement
June 11, 2018
Updated review

Pogo is working on the customer service and recently got back to me with help for a technical problem in good time. They were able to make it right, so things are looking up as they actually connect with their consumers.

Date of experience: June 11, 2018

A few good games, horrible tech upkeep
June 11, 2018
Previous review

I've been a customer since 2004, but now the games have tech trouble (mostly loading, etc.) and they just send "nice" replies and do nothing. Another growing problem is the people who just want to get high scores using all sorts of apps, some of which cause their totals to run up continuously. This doesn't seem to alarm Pogo at all, it will only get worse.

Date of experience: February 12, 2017
New Jersey
1 review
1 helpful vote
Follow G S.
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Absolute RipOff Scam
December 15, 2021

Do Not send Pogo ANY MONEY. They cancel you, tell you there is a problem with your bank and want MORE MONEY. Total thieves. Not kidding. Spent numerous time consuming attempts trying to get what I ALREADY PAID FOR, WORTHLESS! Never treated so poorly by anyone on the internet! AVOID

Date of experience: December 15, 2021
Pennsylvania
1 review
9 helpful votes
Follow Carolyn R.
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Pogo used to be a great, fun place. It has gone downhill for several years now. Tech support was always lousy and is even worse now. They dance you all around and want to change setting on your pc.It doesn't matter what they do it takes 10 to 15 minutes to get into Scrabble. Why? It didn't used to be like that.
There hasn't been a new game for my Ipad in 7 years. Same five games. If anyone knows a better site for Scrabble please let me know. Maybe I can get my 40 bucks back?

Date of experience: April 6, 2017
Montana
1 review
1 helpful vote
Follow Keith S.
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You think your playing bots but I found things turn slow and deal cards fast. That's because people are connecting through other sites. Screw it up for a while and it tells you player disconnected. EA Sports purchased Pogo so got rid of rewards and turned it in to a purchase website. You don't even win tokens anymore. The price now is the same for at least 200 less games. There are now very few fun games to play. I'm ending my membership on renewal due to someone in EA Sports took out $500.00 right after paying my dues last Christmas and I had to file a dispute. EA Sports Employees are not Trusted after that. I don't recommend anyone to give EA Sports your credit card information!

Date of experience: August 15, 2021
Ohio
1 review
30 helpful votes
Follow ROBERT H.
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Pogo sucks
April 23, 2020

I hate Pogo now they ruined it, been playing since 2001, I will never buy a membership ever again, what a crappy bunch of games, some advice for pogo, put all your new ideas in the toilet and flush them, go back to old pogo! I am done with this junk!

Date of experience: April 23, 2020
Louisiana
4 reviews
84 helpful votes
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A Total Rip-Off
December 15, 2019

If you love playing cards with a stacked deck and rolling loaded dice, you'll love Pogo. They've recently done away with the Java and Flash games that have entertained their customer for years, a technological event over which Pogo has no control, but they've replaced them with HD games that are designed to be unwinnable unless one spends real money, and lots of it, buying boosters. The graphics are terrible, too. Don't waste your time.

Date of experience: December 15, 2019
California
1 review
3 helpful votes
Follow DEBBIE H.
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I use to love Pogo. Now they have taken everything I liked away. My favorite games are gone and more will be gone soon. Customer service is beyond horrific. The new games with their 5 year old cartoon are awful. It's hard to navigate. I was going to quit but Pogo took money from my bank account without any notice or warning. They will not do anything to stop the cheaters (bots) even when dozens of people have complained for years about the same ones over and over. We're losing a lot and they just don't care! They're going to have a mutiny because it's just HORRIBLE!

Date of experience: October 5, 2020

Overview

Pogo has a rating of 1.3 stars from 302 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pogo most frequently mention customer service, credit card and favorite games. Pogo ranks 934th among Games sites.

service
33
value
32
shipping
10
returns
11
quality
29