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TheRealJ"TheRealJC" C.

1 Level 1 Contributor
  • 4 Reviews
  • 27 Helpful Votes
  • 0 Thank Yous

Experience: Business, Shopping, Home & Garden

Member since January 2015

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4 Reviews by TheRealJ

I ordered 2 pillows from Pillows.com. They were not comfortable at all, so I returned them. Their return policy says that they charge a $9.99 shipping fee to return items. However, Pillows.com kept $43.99. No explanation, no confirmation email, no order update in my online account. I contacted them but never got a response. Do NOT buy from Pillows.com.
I have earned ~ 5,200 in cash back for the last 7 years, using 6 or 7 different cash back sites, so I know the rules and am always very careful. Please, be careful too when using ShopAtHome as your cash back platform. I have experienced so many problems with them that I stopped using them as my go-to cash back site. Recently, they refused to credit my account for an order placed on Amazon.com. The reason they gave me makes no sense. The more I tried to explain why, the more they argued with me. I think about 1/3 of my clicks are not paid or result in incident tickets. I never experience any issue with Ebates.com for instance. I cannot possibly make mistakes only when I use ShopAtHome.

Should you experience a problem with ShopAtHome, they will tell you that the merchant did not credit ShopAtHome for your order. It's usually the answer they always give. Be suspicious and don't believe them.

Another problem. I contacted ShopAtHome about cash back not being credited, and the customer service rep who dealt with my case/ticket kept arguing with me, spamming my inbox with more and more emails to make his/her point. I have never seen that before. This is highly unprofessional. So disrespectful!
Annette N. – ShopAtHome Rep
We apologize that we were unable to get your Amazon order credited. However, per our terms and conditions, when a an affiliate store does not credit an order to ShopAtHome, the order does not qualify for cash back. Please note that when the store shows that another channel was credited for referring your order, they will not also credit ShopAtHome.com.

Thank you!
I cannot recommend CouponCabin as it is (as far as I know) the only cash back website that charges a monthly maintenance fee ($4.00/month) if your account stays inactive. By doing so, they are behaving just like banks and financial institutions. This is a trick or a trap, a way for CouponCabin not to have to pay you the cash back you have earned. A very bad business practice. Try other cash back websites instead, like Ebates.
Sam J. – CouponCabin Rep
Hello, Bobby. Please know that we’re not big fans of fees either but in some cases they’re necessary for the proper and legal functioning of our cashback program. That said, the maintenance fee that we have in place is only triggered when (a) your account balance is below $10 AND (b) you have not made a cashback eligible transaction in 365 days. Please also note that the amount is $2.50 and not $4.00. Said another way, as long as you make one cashback eligible order though CouponCabin a year (for any amount), you'll never see this fee. If you have an account where this $2.50 was triggered, please just email me at support@couponcabin.com and we'll be happy to see if we can't get last month's fee cleared out for you.
Be careful. Although you meet all the requirements necessary to get the deal they offer, they don't honor it. I contacted them many many times regarding 2 deals (the last a few days ago), I attached documents to my emails to support my claim and prove I should get the deal, they do not care.

Basically, you buy something to get their deal ($15 back if you spend $20+ at a specific store for instance). Don't trust this company. They will find a reason not to honor their offer.

TheRealJ Has Earned 27 Votes

Therealj C.'s review of ShopAtHome earned 14 Very Helpful votes

Therealj C.'s review of CouponCabin earned 4 Very Helpful votes

Therealj C.'s review of CouponCabin earned a Fraud Buster vote

Therealj C.'s review of TrialPay earned 8 Very Helpful votes

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