I will never shop at wigs buy ever again first I bought an item since early January I had to write back and froth with their customer service after waiting till march I wanted the company to give me back my 0ver $240 that I spent on clip in weave they only gave me about $20 which is a huge difference from what I spent, they said they cannot compensate me with any money as long as the item has left china and in Canada they were unable to track the item so I felt like I was being tossed up & down finally I asked them to send me a receipt of all the clip in weave I purchased and now they are telling me they can only send me the total cost I spent I am never shopping there again! I have been very patient