I ordered a wig on 11/15 and received it o n 12/15 with no communication from company, even though I had inquired about when I would receive my wig. The wig was $136.00 and was nothing like the one I had ordered; it was bright yellow and stringy, like something you would get in a party store for Halloween. I called many times with no response, just a busy signal. You may not return the wig without their authorization. I finally wrote an email, and they responded the next day, saying 7 days had passed since I received the wig, offering no return or exchange. It's a terrible company (China?) and I will talk to Paypal about my purchase. Do not do business with this company.