Deanna K.

I have two prescriptions which are brand specific. I have tried generic of these and they do not work for me. EVERY time I refill prescription, generic is sent and when I contact CVS Caremark, they will look back in my file and see that it says brand specific. Oh my bad, not sure how that happened, I apologize, etc... in the meantime, it may take 6 weeks to finally get the prescription filled correctly. This is even when I am refilling an existing prescription that may 3 refills left and instead of sending the prescription / brand specific, they will substitute generic.
If I could use generic, I would gladly do so AND I would do at local Walgreen's to avoid the hassle of this CVS-Caremark. The customer service people are condescending and LIE. They will say my prescription does not say brand specific when it does, they will my prescription expired when it clearly has not. Each time I call, I am usually on the phone for more than an hour. I explain the situation to the first person, they look at file then say I am going to transfer you to resolution team or Senior Team person, so I tell my situation again to that person. They will usually put me on an extended hold, then come back and tell me they need to transfer me to Pharmacist... another long hold. When I finally outlast them, they will tell me they are going to send me brand specific and a postage paid envelope to return the generic medicine to them. Usually I have to call yet again to get the ball rolling...
It is sooooo frustrating but the savings for these two prescriptions is the only reason I deal with the inept, incompetent, inefficient company. They are the worst! They manage to bungle my prescription each time I refill. It is mind blowing the aggravation this company causes me.

I have ordered two barstools. I finally received one and called to inquire when the second bar stool would be received. Customer service was shocked I had received one since their records did not show one had been shipped. When I again inquired when the second bar stool would be received, I was assured it was packed and ready to go any time. I have called the last 4 days and told some version of that story... Today I asked for my order inquiry to be escalated and was transferred to another customer service rep who assured me the barstool would be shipped any time today. I later received a email telling me the barstool had shipped and gave me a tracking number. I checked the tracking number now 7 hours later, and the shipping company website that tracking number is not found. Seriously?!

We purchased tickets to see Dirty Dancing. We paid $386 for two tickets (way overpriced). My husband sat next to a very large woman. She was so large she took up about a third of his seat and was sitting on him. She was hot and sweaty and consequently smelled. We were both miserable and regretted our purchase. Now we know why those seats were available. I would not pay those prices again and the seats were not that good anyway.

I got the same treatment as all the other people on this site.
I ordered an item and when it arrived, I tried it on and found it was too big.
I immediately removed the item and placed it back in the bag and followed their instructions regarding returning items. I got the RMA on line and packaged product and mailed back.
It was returned to me with a card enclosed stating the item was being returned because it did not meet their return requirements... implying I had worn the garment.
What a racket! Don't order anything from this unscrupulous and unreputable company. I am sorry I did business with them and they have my credit card information!