This last order I received was my last. Yves Rocher used to have quality products at decent prices 20 years ago. Now their items are overpriced and there is no quality to their products.
Most of the cleansing products hurt my skin so I really question them claiming their products are natural and organic. Cosmetics are not long-lasting; they crease or rub off or don't blend properly. Foundations are too dark and warm even when they're supposed to be for those will cool, fair complexions. Shower gels have no fragrance and perfumes don't last more than ten minutes.
What adds insult to injury is the total disregard they have when they ship your items. They allow items to slam around loose inside the box because they obviously don't know what bubble wrap is. Wait, I think it's probably because they just don't care. As you can see from a couple of my photos, the heavier items were not secured and damaged the smaller items. This has happened every time I've ordered from them. But no more.
Yves Rocher responded to my message about this last order with an auto robot response saying basically "Gee sorry you're not happy with your purchase and have a nice day". No apology was offered. There was no owning up to their lousy shipping procedures, and there was no offer to make things right.
Honestly, who in their right mind would deal with disrespectful people such as these? Certainly not moi. My money spends anywhere and from now on it will be spent elsewhere.