CAROLYN C.

Happy wit the selection

Bad company with poor fit. I sent measurements and they send big, baggy clothing.
I measured and a friend assisted as we read directions.
3 items, two were huge and one showed far too much breast and the dress was too large.
I e-mailed them and explained that the site would not allow me to initiate a return. Then they sent me a return label
Then they stated that I didn't follow the return policy.
After several more e-mails of me telling them that I followed directions, now they offer me a credit instead of a refund as per their policy written on their website.
Bad company, bad sizing, failure to refund as stated on their website.

I mailed them a book of tapes. Of the 22 double sided tapes, all of which were clear tapes of a speaker at a conference. The ScanCafe copies had poor quality audio on 14 tapes so that I could not hear what was being said. I had to listen to all the original tapes I provided in order to identify which of their recordings they made were faulty. This is a waste of my time. And this happened before.
When I asked for a refund, they refuse. They also want to charge me to redo their faulty recording! I prepaid for another order not yet shipped, and they refuse to refund my money on unused services. I can't trust their quality of service for audio tapes