If you are looking for a seamless consignment experience, than this is not it!
I have placed countless items from handbags to jewelry to clothing on consignment with TRR for the last few months.
My items have been marked down significantly without my knowledge and sold before I was given the option of having them returned to me. For example, a MIU MIU handbag that I purchased for $2500 the month prior to consigning it, was originally marked at $1595 and then got marked down to $875 plus 20% off unbeknownst to me. I spent over four hours trying to get a price adjustment for the TRR's deception.
BEWARE AND CHECK YOUR "MY SALES'" PAGE EVERYDAY FOR YOUR OWN PROTECTION!
Also be very aware that your items will be priced incredibly inconsistently! For example, I placed a Stella McCartney skirt on sale and it was priced at $345. I recently consigned the exact same skirt, but different pattern, and it was priced at $90. This is just one of SEVERAL items that have been inconsistently priced. You would truly do much better at Crossroads!
Several of my items have been photographed incorrectly. For example, a jacket that is leather on the outside, was photographed inside out with the lining showing as the outside. There was no leather shown in the photos or in the description.
I pleaded with TRR to please photograph /describe the item correctly only to be met with a complete lack of interest. This has happened with several items and I have subsequently had to request a return of the items. It has been over a month and I have still have not received any of the items back!
Indeed, the photography is generally pretty horrible and many items get returned because TRR is not currently capable of keeping up with demand and they take horrible and inaccurate photos.
If you want to sell quickly, then TRR is definitely not the right place! If you are lucky, then your items may finally go on sale a month after they are received by TRR. Most likely' however, it will be 6-8 weeks.
TRR is not capable of meeting demand and should, in fairness, STOP TAKING CONSIGNMENTS, until they are capable of handling them properly.
And although you, the Consignor, are TRR's bread and butter, you will be taken for granted.