I have messaged through their customer complaint section I have emailed and messaged on Facebook and all over their Facebook page... nothing no resolution to any of their many issues their sizing chart is completely fabricated so unless you are a size 10 UK (order a XL) don't bother wasting your money I also wouldn't waste anymore then $5 on anything the fabric they use is like a child's dress up costume. Over all AVOID don't waste your money like I have they have absolutely no customer service at all so there is no fallback to try and get a refund or any kind of resolution
Dear Aenya,
Thank you for your feedback.We wish to apologize for this inconvenience.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
In order to verify and resolve the issue in a better way, would you provide us your valid order number so that we can go ahead please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance.
Sammydress Customer Service
http://www.sammydress.com/