Adrianna F.

They screwed me out of $380CAD.

For Context, Canadian PLT return policy is you use your own courier ( I used Canada Post) to send it to PLT third party courier (citilogistics) and that third party sends it to PLT UK.

I accidently bought a a package worth $380 without using any discount codes. With the discount code it would be $120. So I thought, no big deal, I'll duplicate the order and send back the $380 package. Once I sent it back on December 12, the third party they use to ship their packages confirmed it was delivered to PLT UK on January 12.
I emailed PLT 100x with no response. They literally ignore your emails. When they finally responded to me, they took one look at the tracking number and keep telling me it hasn't arrived and that they will not refund me. Canada Post when delivering a bulk of packages to a company at once, tend not to do a delivery stamp on each individual package. I tried to explain this to PLT and even took screenshots of my correspondence with Citilogistics (their third party courier) confirming that the package was indeed delivered to PLT. Instead they have ignored all my emails showing proof it was delivered and essentially stealing the money from me. It's almost February now and they refuse to refund me my money. Now I don't have the clothes and I am out almost $400 dollars on a broke college girl salary.
I've cried about this.

When I went on the site I thought they were really cute pieces. Definitely overpriced but cute nonetheless. I ended up ordering three separate orders withing one week. Two on April the 20th and one on april the 25th. All orders were above 200 Australian dollars. The one I ordered on the 25th literally came in less than one week whereas my other two earlier orders are no where to be found and the shipping hasnt updated for days now. Right not theres a worldwide pandemic so I'm trying to be understandable. The quality is great anyway. For the price it better be. But girl, the duties and taxes i had to pay on the order when it got to me was incredibly insane. I paid 139 Canadian dollars to receive the package. It was already $315 CA for my order. I found that manic. How do they not offer free shipping and then hit you with a huge bill like that because theyre using the scum of the earth DHL. I scared that my other two orders will also hit me with a huge bill like that. Anyway if you havent guessed already, im in Canada.

Moreoever, the sizing is great. No complaints here. Bought a bikini and some really cute tops. I also bought jeans and the size chart saved my life. Im usually a size 3 in jeans (US sizing) so for these baggy jeans I got a size AUS9/W27. Which was a size up from what I would regularly go for.

Between the hefty duties and taxes and the shipping time for my other 2 packages I cant rate pepper mayo very high. But once you have the clothes youll be very happy with your order. I do not recommend purchasing from here because of shipping and duties but if you really want to, its not a scam website. You'll get your clothes.
Amara Adjustable Triangle Bikini Top - Matte Black Size AU 8
Amara Side Tie Bikini Bottom - Matte Black Size AU 6

Really cute clothes and true to size, what more could I ask for. No duties or taxes at the door and I live in Canada. I thought I would be slammed with one since I believe this company is Australian based but they literally just left it on my doorstep. It took about a week and a half to get to me which seems to be the all around consensus with all my packages that I order online. Would shop here again. ( it's my first time) (; got the top in a extra small. Its called Ferentina Crop Top. Then I got he cardigan in a small. It's called TWIIN Era Cropped Cardi Top. Quality is overall good but I would stay prices are a n little steep.

I've been up and down with fashion nova for years. Like my last relationship. I know they are no good for me but I always come back because those damn jeans get me every time. This time I purchased a lot of bikinis for no reason. One pair of jeans and some basic tops. It came in about a week and a half. Normal fashion nova time for Canada. Despite the updated shipping they did a while back, it is not any faster for canadian consumers. To me thats not a big deal. Dont be fooled by the extra taxes and duties they ask you to pay at check out. THOSE ARE NOT MANDATORY AND YOU MOST LIKELY WONT HAVE TO PAY THAT AT THE DOOR. I HAVE NEVER PAID THEM. Bikinis are super cute and the jeans are cute. The only thing is that the clothes are becoming more and more basic. There are not many staple pieces to make you stand out from the crowd anymore. Im starting to gravitate to boutiques which is a lot more expensive but fashion nova just doesn't seem to cut it for me anymore like it used to. This was a $300 order and the bikini is called "Brighter than you think Bikini Set". Sizing is true to size for the most part. For jeans I got a 3 and tops I have extra small or small. The bikini set I got it in a extra small because I'm apart of the flat chest club but if you Are larger than a b cup I would suggest sizing up in tops that don't cover much up there.

Confused with all the terrible reviews. I think the good outweighs the bad by far, I just dont think the people that have a positive experience are writing reviews. I bought some cute baggy jeans and hopped on the trend. I ordered them a week ago and it literally came in 7 days. I'm in Canada btw. The jeans fit nice and the quality was great. Nothing to complain about except I wish I would have sized down. The name of the jeans are BDG High-Waisted Baggy Jean - Bleached Light Wash

Ive ordered from forever 21 website on 2 separate occasions. Both occasions it was a value close to $200. The shipping is dumb fast. I ordered on a Monday and got my clothes literally the next day! Quality varies. Depending on what you buy but overall I have no complaints. Although I think if I was plus size i'd have a hard time shopping here. A lot of the clothes come in small to medium. Would be better to go in store if youre plus size.

I did get a refund eventually. They got back to me via email but it took them a while. Not a fan of the company for making the process so hard and drawn out. I will continue to shop in store but will never order anything online from them ever again.

First of all I live in Canada. I expected the clothes to come to my door in 2 months because when I ordered from shein(another Chinese based company) it took about that long. I ordered on April 7th and got my bikinis on April 17th. Not even a full two weeks. I was expecting everything to go wrong but I was pleasantly surprised. The quality of the bikinis were as expected. Not bomb but definitely not cheapy. It fell right in the middle. Glad I took a chance and ordered from here despite the reviews. Definitely worth every penny.