website thubmnail of Zoosk

ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 6th among Dating sites.

service
316
value
325
quality
288
Maine
1 review
0 helpful votes
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Stay away! Hackers!
April 24, 2019

Stay away from this site! I recently got hacked and I called them, then they wanted me to make a new profile.

Date of experience: April 24, 2019
Colorado
1 review
0 helpful votes
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Easy to use. Easy to navigate. Lots of great people on this app. Made some new friends and fell in love!

Date of experience: April 23, 2019
Massachusetts
1 review
0 helpful votes
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Horrible
April 22, 2019

I cancelled my subscription to Zoosk one day short of two weeks from when my paid subscription ends. When I cancelled, they stated that my paid subscription ended that day before the one day shy of two weeks

I was a member of Match as well and they responded offering a discount and not ending my paid subscription when I decided not to stay a member after my paid subscription was over. Match.com did not stop my paid subscription, which is the required legal response.

Date of experience: April 22, 2019
Michigan
1 review
0 helpful votes
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Matches to far away.
April 20, 2019

To many great connections ended because of distance. Very frustrating when the site is always tring to match people over an hour away. I met someone 1hr 15mins away. Now I'm moving to be within 30mins of her.

Date of experience: April 20, 2019
Indiana
2 reviews
0 helpful votes
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Happy!
April 20, 2019

Good site, but too many crazy people on here. But I think I met a really great guy! Time will tell...

Date of experience: April 18, 2019
GB
1 review
0 helpful votes
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Keep clear, scam
April 16, 2019

Well after some days, 100's of so called girls viewing and messaging, some of them you can message for free, its a con to make you believe its real, and you could be suckered in,, most of them are not in this country, check there pics carefully, in the end i got sick of it and played with zoosk, antagonising them, they got board and stopped changing my profile where i slated them, then i got board and wrote this: slags wanted, £ 1000 per day, must suck and take deep throat etc, it went on over a matter of weeks, it got funny pissing them off, so, and at the end said, so why have you given up, you bored as much as i am with the con site full of lies and slags, then they changed my password and banned me. I did not pay at anytime, and dont its a con as most of those girls are on sex with milfs, sex with grannies etc, its a CON, but you decide. Just dont give them money.

Date of experience: April 16, 2019
Texas
1 review
1 helpful vote
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It was a great experience, and I was able to find the man of my dreams. He is handsome, attentive, loving, passionate, and leaves me breathless everytime I see him or hear his voice. Thank you Zoosk for helping me find my soulmate

Date of experience: April 15, 2019
Florida
1 review
0 helpful votes
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Scammers
April 15, 2019

Every day I received photos of 2-5 young hot girls with a profile claiming to be between my search of 48-58 with a text me@ number on the photo. I reported to Zoosk many times, and nothing was ever done. The final straw was when another guys profile overrode my profile page, and his photos and information showed up but I still saw all his conversations. I reported to Zoosk and they blocked and cancelled my membership. This has got to be the worst dating site in history. I give them a 1 because zero isn't an option.

Date of experience: April 15, 2019
Georgia
1 review
2 helpful votes
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They do not screen!
April 15, 2019

I was duped twice by a scammer who stole identities of other men and after a few messages he wanted my phone number... BIG mistake... always do all communication on the site... This scum bag pretended to be a chemical engineer each time and pretended to be very rich... yadayadayada Zoosk does nothing about it... use another dating company

Date of experience: April 15, 2019
Georgia
1 review
0 helpful votes
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Scam
April 14, 2019

Scam,
They log me out of the system, and change my password after they got my card number.
They will not answer email or nothing.

Date of experience: April 14, 2019
GB
1 review
0 helpful votes
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Scammed
April 13, 2019

I joined this site and after 2 days they deleted my profile and said I didn't fit there criteria and no refund be very careful before paying

Date of experience: April 13, 2019
Connecticut
1 review
2 helpful votes
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Good
April 8, 2019

It was good really good.
I met nice people that actually looked like their picture. Which was refreshing

Date of experience: April 8, 2019
Tennessee
1 review
0 helpful votes
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Identity Theft
April 7, 2019

I signed up for 1 month of Zoosk due to seeing it was one of the most used sites for the LGBT community online. I am horribly disappointed and feel like they need to address this issue that apparently is not only happening on my account, but others I have spoken with. After creating my profile, I started scrolling down the different options given. I didn't click on some of the profiles that were showing up as online, only ones not that super far from me. But then these random people from everywhere who I didn't even view or message started popping up in my view lists over and over again until I had to block people constantly. They also started contacting me asking me about myself or saying hello & talking like I had reached out to them first and showed them interest either with message, smiles or hearts sent, when I never viewed or messaged them AT ALL. When I contacted the customer help line, they just read off a script to me without addressing my issue and said the site was just set up like that and they could offer me to view people as incognito for free. When I asked for the corporate number, they told me that I would just need to call the customer help line which was the one I was talking them on. First of all, I believe they need to address this issue, as it is sending messages from my account like it is me and it is not. To me that is IDENTITY THEFT.
DO NOT USE THIS SITE UNTIL THEY ADDRESS THE ISSUE!

Date of experience: April 7, 2019
Georgia
1 review
2 helpful votes
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All I have to say is the people on there are fake, it's pay to play, or find out "if someone's
Read your message" or pay to see if they sent you a message. Total scam, you won't be able to delete your profile or get a refund from "Rashid", who wrote me personally. Save your money, drop the last two letters and go to the zoo.

Date of experience: April 5, 2019
Canada
1 review
4 helpful votes
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Zoosk is $#*!
April 4, 2019

Do not waste your money on this site... If you are looking for overweight out of shape smokers then yes this is the site for you otherwise save your money. That is the quality of men on this site. The other thing that bothers me is even after you block them they still can view your profile so Zoosk could care less. I also recommend deleting all your photos before cancelling other wise Zoosk will continue to use your photos and profile to lure other suckers in. Before you judge... take a look at my photo... I am a very attractive woman... far too attractive for the losers on Zoosk. I did not see one attractive in shape man that had a decent job... yeah so I would say you would have better luck throwing a rock into the street and finding a man then using this site. Anyway good luck

Date of experience: April 4, 2019
Indiana
1 review
1 helpful vote
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Great site to genuinely meet a great person. It is really easy to use and matches you with someone that you are compatible with and is looking for the same things as you.

Date of experience: April 3, 2019
Illinois
1 review
1 helpful vote
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A great guy that I am looking forward to getting to know better.

A new adventure is about to begin.

Excited and happy

Date of experience: April 1, 2019
Michigan
1 review
1 helpful vote
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Ok
April 1, 2019

Ok not thrilled with being billed after I cancelled my subscription. It's not the first time my credit union will have to take care of it for me. This site makes it difficult to cancel.

Date of experience: April 1, 2019
Texas
1 review
1 helpful vote
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Worth a try
March 30, 2019

Good experience. I met someone that was close to me but we never wouldve met if it wasnt for zoosk. I am excited to see what the future holds for us. Ive tried other sites but this by far is the best

Date of experience: March 30, 2019
New Mexico
2 reviews
0 helpful votes
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Definitely diverse subscriber base. Interesting mix for sure. Never seen anything like it. Shocker. Please let me off this site.

Date of experience: March 29, 2019

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States