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1 Review by Lillie

Zoosk

Zoosk

4/7/19

I signed up for 1 month of Zoosk due to seeing it was one of the most used sites for the LGBT community online. I am horribly disappointed and feel like they need to address this issue that apparently is not only happening on my account, but others I have spoken with. After creating my profile, I started scrolling down the different options given. I didn't click on some of the profiles that were showing up as online, only ones not that super far from me. But then these random people from everywhere who I didn't even view or message started popping up in my view lists over and over again until I had to block people constantly. They also started contacting me asking me about myself or saying hello & talking like I had reached out to them first and showed them interest either with message, smiles or hearts sent, when I never viewed or messaged them AT ALL. When I contacted the customer help line, they just read off a script to me without addressing my issue and said the site was just set up like that and they could offer me to view people as incognito for free. When I asked for the corporate number, they told me that I would just need to call the customer help line which was the one I was talking them on. First of all, I believe they need to address this issue, as it is sending messages from my account like it is me and it is not. To me that is IDENTITY THEFT.
DO NOT USE THIS SITE UNTIL THEY ADDRESS THE ISSUE!!

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