Zocdoc

My complaint is with the commmercial itself how in the world would someone while going down their list of potential Dr's say one is to EDUCATED it makes her sound like a $#*! for something that was written for her by your company but of course that didn't matter to you let's make her sound like a $#*! it would go over most people head's let's not forget she is black so more than likely they want get it

ZocSoc has helped me find amazing new doctors (all of which should receive 5 stars). The reviews are reliable and the ease of making appointments is superb.

I have made several appointments with a Primary Care physician. Completed all the paperwork online. Sent a copy of my ins. Card. Did the whole early check-in thing.
My appointments were canceled because the doctor was not available for times SHOWN available on ZocDoc, rescheduled because the times SHOWN available on ZocDoc were not available, or I would show up and the office had NO RECORD of my appointment!
I thought it was me or the doctor office. After doing a little Googling... the problem is with Zoc Doc.
I now call the doctor office directly to schedule appointments. NO problem ever!
ZocDoc - PLEASE do not bother to post one of your scripted BS replies!

I WA useS VERY SPECIFIC TO HELP OTHERS. I ALREADY WROTE A REVIEW AND NOW YOU'RE ASKING ME TO WRITE IT ALL OVER AGAIN. VERY POOR. SPECIFIED "CHIROPRACTOR" TO NO AVAIL
DOESN'T EVEN DESERVE A RATING?!

ZocDoc has been absolutely incredible for my practice. It allows my patients 24/7 access to my office and gives my patients peace of mind. They love how easy it is to book with me.

I don't understand the bad reviews from doctors on here, maybe they just misunderstand what it is. ZocDoc doesn't seem to be a marketing company, and they don't claim to be. ZocDoc is just a technology that makes it easier for patients to find a doctor who accepts their insurance and book appointments in a day and age where people want everything quick, fast, and in a hurry. It's the logical progression for our industry - to me it was a no brainer and I absolutely love it.

My staff loves it because it makes the intake process so easy, they get patient information right from ZocDoc alerts instead of those 10 minute phone calls. We don't lose the personal touch with our patients because it is still so easy to stay in touch!

We have also seen a bunch of new patients who found us through ZocDoc and even the ones who found us through our website or word of mouth used ZocDoc to book. A few of them said they chose me over another provider because it was so much easier to book! Beat that!

ZocDoc's reviews are great because it's not just the annoyed people who leave reviews, everyone does because ZocDoc makes it so easy for them to post reviews! People can find out about me from someone else besides an anonymous poster who I don't remember treating and get a better idea for who I am.

This is the way healthcare should be going, it's time to step out of the stone age!

ZOCDOC SUPPRESSES REAL REVIEWS.

SCHEDULED AN APP. WITH A PEDIATRICIAN DR. RONALD KAHN TO SEE A HIM, A DOCTOR!. HIS OFFICE CALLED US FOR AN EARLIER TIME APPOINTMENT, WE RUSHED FOR IT, BUT ONLY A NURSE SAW US AND SAID SHE WILL BE THE ONE SEEING US. SHE SAID DR IS NOT HERE, COME BACK FOR THE DR TOMORROW.

THIS WAS A HORRIBLE EXPERIENCE FOR US USING ZOCDOC AND GETTING OUR TIME AND MORALE WASTED AT AN UNPROFESSIONAL OFFICE WHILE WE WERE THERE FOR OUR 1 DAY OLD NEW BORN DAUGHTER IN OUR HANDS. WHICH SHE SHOULD BE SEEING A DR IN 48 HOURS!.

LEFT MY EXPERIENCE AS A COMMENT AS OUR REVIEW ON ZOCDOC SITE BUT ZOCDOC REPS CALLED ME NEXT DAY AND SAID MY COMMENT WILL NOT MAKE TO THE WEB!.

THEY JUST TRY TO HIDE THEIR HORRIBLE SYSTEM FAILURE AND SUPPRESS OUR COMMENTS. WILL NEVER USE ZOCDOC OR RECOMMENDATIONS RELATED TO THEM.

It looks like a lot of these reviews are from patients which I cant relate to, but Ive been using ZocDoc for 5 months now and even though the first month was a bit slow things have REALLY picked up - plus they offer a lot of other great services likes reminders and Checkin which helps my office a ton too - its been a great addition to the office, try it for yourself before listening to these reviews

Horrible disconnect between ZocDoc site & dentist office! I booked an appointment in the morning through ZocDoc, only to have the dentist office call me in the afternoon & advise me that that appointment time was NOT available & offered to schedule a new appointment time. Then, the NEXT morning, I get an email from ZocDoc CONFIRMING my original (unavailable) appointment! From now on, I'll just call the dentist office & schedule my appointments w/them, thank you very much. :)

Do not trust this site for scheduling doctor's appointments!
I scheduled an appointment a few days ago with an orthopedic surgeon during at an available time window. Barely 24 hours prior to the appointment, I got an e-mail saying that there is no confirmation from the orthopedic doctor's office! So I called the orthopedic doctor's office and the call was routed to the answering service. The lady at the answering service told me that the phone line at the doctor's office was down for the past two days. So, I left a message with the service that I will be at the doctor's office at the appointed time. A couple hours later, I got a call from some Internet number saying that the said orthopedic surgeon will not be in the office today! Of course, the caller left the dysfunctional phone number for me to call back for further inquiries!
How can a doctor's appointment window be shown on the ZocDoc site as "Available" if the doctor is off that day? Worse still, the site will not quite confirm the appointment when you press the submit button. There is no technical support either. It is a nightmare! Don't use this site unless you have all the time and patience in the world to go through hell. Avoid this worthless service for your own sake!