I really find it pleasurable and efficient to use this site.
I needed a Dermatologist, new in town,
Good experience.
Thank you
I've had two referrals through ZocDoc and both were extremely positive.
We have been a client for several years. Customer service is horrific. Patients constantly cancel!
El sistema funciona bien pero deberian coodinar y corroborar mejor las obras sociales. Muchas veces cuando uno llega al medico le informan que no aceptan esa obra social cuando en la pagina dice que si.
Hola Peque,
¡Que lastima! Estoy muy triste al saber esto. Creamos ZocDoc para ser el comienzo de una mejor experiencia de la salud, y esperamos que tenga una gran experiencia en cada cita que reserva. Me encantaría aprender más; por favor, dame una llamada cuando tiene un momento al (855) 962-3621.
Estoy deseando hablar con usted pronto.
En salud,
Mary M.
ZocDoc Service Team
:)
I was recently turned on to ZocDoc as a provider. I am an LMFT in the state of California. I take insurance through Headway and once a client finds me on ZocDoc they need to set up a Headway account to proceed. ZocDoc changes the provider $70 for every new client. If the client does not follow through you still get charged. This is a bad policy IMO. I should be paid for a no-show client, but instead I am paying for this client. Terrible policy, I would not go back.
Overview
Zocdoc has a rating of 2.6 stars from 1,426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there, Myndie. We're sorry to hear that you are having trouble with patient cancellations on Zocdoc. Zocdoc is a paid marketing platform for providers, and our pricing was determined by a valuation study conducted by a reputable third party for the types of services Zocdoc is providing to them. Please give us a call at (866) 962-3621 so we can look into the trouble you're having and offer any solutions possible!