Zocdoc

I love ZocDoc. Some of my doctors stopped taking insurance altogether and one retired. I am extremely discriminating when it comes to doctors. When I find one I love, I am loyal forever. ZocDoc took all the hassle out of finding one as I found that the reviews were reliable and I could immediately filter out all the doctors that didn't take my insurance. I also like the way they aren't overly intrusive with the number of emails they send, and the annual reminder of visiting certain doctors is welcome also.

I visted a Doctor Pham at Eye and Ear Infirmary. He was not passionate. He didn't listen and was rushing thru out the exam. Mind you I was swollen and had a very very bad pink eye. When asking him to write me a note for work he didn't write was I was diagnosed with nor did he write the date. I had to tell him all this and when asking him for drops he didn't want to. Who is the Doctor here? Don't ever visit that particular Doctor. I'M WARNING YOU!

I do not trust this company in the handling of patient and provider information. They are not adhering to HIPAA compliance and are negligent with provider and patient information. The customer service is poor, and the management is poor as well very rude and unprofessional.

Hello,
I had two appointments to one clinic and every time they refused to take care of me. THe first time they mixed up and forgot to cancel the reservation. The second time the doctor wasn't there.
I wasted ours because of Zendoc and clinic

ZocDoc could do much better with communicating with doctors offices. When I called the doctor's office to confirm or reschedule an appointment, I would get a somewhat threatening e-mail from ZocDoc stating that I was a no-show for the appointment I rescheduled and that I could be cut off from the site. I also scheduled an appointment that did not register with the Dr's office. When I arrived at the office, they had no idea I had scheduled an appointment. I would not recommend this service to friends and if I did, I would tell them to be cautious.

Need to make an appointment during the workday, but don't want your coworkers to know about your nasty rash? ZocDoc. New to a city, but don't want to make a Facebook call for gyn recommendations? ZocDoc. Tired of filling out your medical history over and over and over again? ZocDoc.

Everything you've ever wished your doctor's office would go ahead and digitalize it done with ZocDoc. Easily find doctors, it's like Yelp for your health; schedule and change appointments quickly; and fill out your medical history ONCE.

Booked an appointment for Monday morning at 10 am, the doctor's office called at 9:30 as I was walking out the door with my son who stayed home from school for this appt. And was told the doctor didn't have any available appts for that day. They wanted to make an appt for Wednesday. I asked why I was allowed to make an appt. At all for today and was told I wasn't making an appt I was requesting one for today! It says on Zocdoc you are booking an appt. Not requesting one. What a useless website, Zocdoc has no idea of available days or hours, I'll just call the Dr's office direct. Stupid me for thinking this is convenient, being able to make an appt over the weekend.

My experience with ZocDoc is pretty good. A very convenient network wig a variety of doctors and specialist that can take my insurance. I basically don't have to wait for my PCP to refer me to a specific specialist I can check ZocDoc for one that fits me and then advise my PCP. If the experience with the doctors aren't up to par, ZocDoc actually calls to learn more about the experience and follows up with the specific office as they value their reputation. I like that cause it shows we as patients come first!

I went to Apex Dental in Chalfont. Initially everything went well. I paid my bill after each visit as that was expected. They informed of the cost before any work was done. However on my last visit, which occurred in January, they told me that it would cost $200 to have my teeth cleaned. After the procedure, they informed me that the cost was $400.00. The reason they gave was the job was harder than they expected. I complained that if they told me before they started I would have left. I told them I couldn't afford the $400, so they said I would have until February to pay the bill, if I put it on a credit card. As soon as I left, they charged the credit card. I found this out when I received my February statement.

I really like using ZocDoc to book appointments and keep track of my medical providers. The team is always helpful when I've had questions or issues, I always get a prompt response. The one issue I've had is sometimes the interfacing with the medical offices - once or twice, the appointment I made online wasn't honored by the doctor's office, and I've also filled out the health forms online "to save time at the doctor's office" and then was made to re-fill them out when I got there.

My tooth broke and I needed a dentist right away. I hadn't seen a dentist in years and the one I had seen moved from the area. I arranged an appointment on ZocDoc for the next day with a nearby, highly-rated dentist. She was terrific. Professional, highly-competent and pleasant. I not only got an appointment, but the first half of the procedure was completed that day. ZocDoc was very easy to use. I can see it coming in handy when I need a physician near my office or I can't get in to see my internist as soon as needed.

I moved to a new city and was told to use ZocDoc to find a new doctor and make an appointment. I found an "in-network" doctor and was able to make an appointment conveniently online. Imagine my surprise and utter disappointment to see a $500 medical bill because, surprise, the doctor was not in-network. Now, I am in a horrible financial situation (of which the stress is WORSENING my condition) and I have to go back to get my lab tests, which is going to be more out-of-network charges. I cannot explain how disappointed I am in this entire experience.