Zocdoc

I love zoc doc with a passion! It has made scheduling doctors appointments an easy breezy convienant pleasure! As opposed to, spending countless frustrating hours wasted while trying to negotiate an appointment with a doctors receptionist-this after waiting on hold, and going through the press 1,2, Ect. To lispeak with a human. I especially love being able to simply click my doctors available appointments, and book an appointment that is convienant for me. And I can do this any time, day or night, and weekends! I love zoc doc!

I am someone who unfortunately used this app to receive my medication when I couldn't schedule with anyone else. I was charged over 300 dollars for using this app when I was only suppose to be charged $25. I would recommend finding someone in person.

I live in FL and am on Florida's DO NOT CALL LIST. For the last month I have received at least 10 calls a day from them. When I pick up the phone there is no one there, so that I can tell them to quit harassing me. I have begun listing every call I get from them, and started to turn them over to the state agency in charge of enforcing the law. Wish I could see the expression on their face when they get the bill, at $500 Per Call. Ouch!

When you cancel an appointment. It appears on Zoc doc that you visited the doctor.
It also sends you another email asking how was your visit?
Also if you look at your appointments on zoc doc it shows you have an appointment even thou you cancelled. That is 1 2 3 gliches in the system that should easily be fixed by any programmer. Furthermore... it doesn't confirm on this page that site jabber that your remarks have been submitted thats 4.

I've found ZocDoc to be super helpful. I wasn't 100% sure if it would be a goo addition to my life, but it has been since I've moved to a new city and have to look for brand new doctors.

The only two things I wish to flag are when I was looking for my PCP, not sure if this happens often, I picked one that was family doctor which isn't really what I was looking for since she mostly sees kids.

And another thing was that I could not edit a review I left. I had to speak to a rep to delete the comment, but there was no other options (like revised review on this date...). I say this only because I had an experience with a dentist I found on ZocDoc that was the reason why I was hospitalized for a day at the ER dentist so I wanted to take off my initial review.

Otherwise I have nothing, but good things to say!

Very glitchy and time consuming to maintain accuracy. Would not recommend. The trend is worsening, not getting better for provider synching with office schedule. If a pt schedules in zocdoc, and then you reschedule the patient in your "compatible" office scheduling software... you have to take the time to go into zocdoc separately, and move it yourself. So, you have to make notes and know on your own schedule who made the appt, zocdoc... put in your passwords, manually move it. It's a big PIA. I am always upset at the hurdles using this program. Can't wait to switch to another company

I've used ZocDoc four times, and I've had scheduling issues twice.

The first issue was when I scheduled an eye exam—the office called me the next day to tell me that the doctor I'd selected didn't even work there, and I ended up scheduling an appointment somewhere else (not through ZocDoc).

With the second issue, I'd scheduled a dental cleaning. The dentist's office called me the next day to tell me that the time slot I'd selected wasn't available, and that the dentist I'd chosen online wasn't even in the office that day of the week anyway.

It's convenient to fill out medical history forms online, but to be honest, it's probably less of a hassle to schedule appointments over the phone.

This is a FRAUDLENT company. They suck money form providers for no reason and put fraudlent charges on their profile and ban them for no reason for excessive cancellations. This is the worst company to work with. I would never trust such a company to find my provider and i would never trust them with my personal data. Stay away from such scammers. I am an EX provider and a health care worker and they treated me like i am taking money away from them but instead they took away my money for no reason. What a SCAM company to work with.