Zoc doc is a great site for finding a doctor. Hands down, quick, easy, convienent and great. I just don't get why I get hit up by recruiters all day to work in inside sales their via LinkedIn. I get it, I'm a well established sales person and I had friends that work there. Honestly all the reach outs for jobs to me makes me want to stop using the services. Trust me I love the convienence but at some point getting reached out to so much questions the stability
Zocdoc is an absolute joke of a service and company. Not only was it difficult to find a doctor in my network, even though I live in a massive city and have a huge HC provider, but it bamboozled me into thinking I was meeting with a doctor.
Instead, and unbeknownst to me, it filtered me through to Privia Health to speak with a nurse. It was a complete waste of time and nothing was accomplished. All the nurse could do was further recommend a doctor/clinic in my area. $400 bill to just have a nurse tell me to google local clinics. That's what i was trying to do in the first place! Just unbelievable.
Zocdoc can be crushed if someone creates a competing website with old pricing model. Every doctor will go to the new competing company and there will be no doctors left at zocdoc. Zocdoc will then be called Nodoc
Northwest Medical Center Doc! Brandy Freduei! I had to call to get my results twice. It seems as if I was the only one concerned about my health. And Wellness. And the only reason the bedside manner was OK, was because I was a new patient. The day in the doctors office, I waited to speak with the doctor for 40 mins the second time I went. She never got bk with me, said give me a few, or I will call you, or anything. As a concerned professional, The follow up was very unprofessional as well as everything else. Its upsetting when you have to call the doctor not once but twice concerning your health especially when they say we will call you! Call if you have any concerns or questions BTW she didn't call back, and we will upload it to the portal and never do! I would not recommend, but unfortunately she may react better to certain people.
I love Zoc Doc but I prefer that they would ask to rate the visit to the doctors not just first day.
I had bad experience with my second visit it means I gave that doctor good credits which it didn't deserve it.
I was able to find a primary care provider and compare her available appointments to my schedule. I was amazed at how easy it was to use this sight. I was able to meet my new doc (whom I already love!) and scheduled my appt for the very next morning. Where was this sight before?! I absolutely give you 5 stars! Thank you for making my life much easier.
I was looking for a primary care doc and zocdoc sent me to an urgent care clinic. This was a total waste of time for me and the doctor. They did refer me to a good dentist. I took the time to enter all my mess and history into their site and now can't retrieve that info to give to another doc. Incidentally the dentist couldn't retrieve it either.
Hi there Priscilla,
We are terribly sorry to hear about the trouble you experienced. Could you give us a call at (855) 962-3621? We would love to figure out what happened here and help you pull up your forms.
Looking forward to hearing from you.
In health,
Mary M.
ZocDoc Service Team
I used ZocDoc to schedule an appointment with Dr. Blake (Blake Gastroenterology on Germantown Avenue). The entire process, setting up initial appointment & day of procedure) went very well. I recommend ZocDoc and Dr. Blake.
I was very pleased with my visit to the dr app. The wait was very long an off person wasn't very helpful, but once I met with Dr Hernandez I knew why it took so long. She is very attentive an sit an talk to you an answer all questions. My app. Was well worth the wait.
Actually USING ZocDoc was great. The service i received from the medical staff i chose using ZocDoc is a joke... i can't reach anyone, continually leaving voicemails and getting transferred from one person the next, trying to get the results of my physical/bloodwork/colonoscopy. Very close to Lawsuit to get answers. They have already collected their monies from my insurance.
Hi Harvey,
I am so sorry to hear about your poor experience with this office. Feel free to give us a call at (855) 962-3621 if there is anything we can do to help!
In health,
Mary M.
ZocDoc Service Team
Pros & cons. Overall I would give it only a D at this point. I scheduled an appt. Which was accepted only to be called back and told that the first appt. Available was more than a month away. Why allow scheduling capability if the appt. Will not be honored. I also found that the only docs listed are either in Sarasota or Fort Myers. Hardly ever in Port Charlotte were I live. I look up in the phone book or google and find docs available.
Hi there Janet,
We are terribly sorry to hear about the trouble you experienced. Doctors register with our service, so hopefully we will have more in the Port Charlotte area for you soon! Give us a call at (855) 962-3621, we would be happy to take a look at this rescheduled appointment for you.
Looking forward to hearing from you.
In health,
Mary M.
ZocDoc Service Team
STAY AWAY! Their sales people make promises they don't deliver. We paid them $3,000 for the year and in three months have no results - only excuses. Their search engines don't work properly and they keep telling us they've improved them. Save your money and STAY AWAY from ZocDoc.
ZocDoc has helped me find some really wonderful doctors. I like that I'm able to read the Dr."s bios, and also that SocDoc finds the nearby doctors that take my medical insurance, which in my case is Medicare. I was able to find a specialist to help me with my Hep C, and get me on a program that just might cure it! It's looking good. And the Doctor is just as happy about it as I am. The site is extremely easy to use. Thank you ZocDoc. I'ss use you whenever I need a doctor, and also I recommend you to everyone!
When I called Dr. Tyler Carter's office, they said I was not confirmed (although I got an email with a confirmation. She said they always confirm by phone and that the email was not a real confirmation. So in the future I will made appointment by phone instead of using xocDoc
Hi Luis,
We are terribly sorry for the trouble with this appointment. This should definitely have not been your experience using ZocDoc, and certainly not how our service normally works. Could you give us a call at (855) 962-3621? We would love to take a look at what happened here and make it up to you!
Looking forward to hearing from you!
In health,
Mary M.
ZocDoc Service Team
I found a new primary care doctor on the site, and I really like him! When it came time for me to find a new doctor for my son, there was limited choices in my area, so I ended up just googling and found a new doctor that was rated high.
I was won over when a rep called me about a complaint I had regarding a lengthy wait time at the doctors office. To apologize for something not Zoc Doctors fault theubgave me an amazon gift card which helped me get a needed book for school.
Zocdoc is greedy and killing zocdoc 's good service by charging doctor high booking fee and they don't let people or patients to know this charging and circustance of their booking, hurrying the people making booking there and generating high booking fee from doctors, it is becoming worse and worse, patient no show, no information, false booking,last minutes booking no show still make doctor pay the booking fee. The point they don't let people know when they are booking, it is a monster system to generate the money through booking, please people waking up, not let it making money through your irresponsible behavior
Hi there! I'm so sorry to see that you feel this way, please know that this is not how we expect our Service to work. We'd love to talk more in-depth about this. At your convenience, please give us a call at (866) 962-3621.
ZocDoc is the perfect place to find different doctors and make appointments without a problem. Whenever I need a doctor or specialist I will always come back to ZocDoc. I highly recommend it to anyone who is looking for PCP or specific specialist.
I like zocdoc because it allows you to keep track of all your doctors in one place. But I am so disappointed that the insurances are not correct. For example I have deltaCare USA dental the HMO plan. When I search providers with that specific insurance a bunch of dentist show up but when I actually call the offices they don't take my insurance if they don't take it why does it show up. I called over 10 doctors and they all do not take that insurance which makes it frustrating because I just wasted my time.
Hi Suheily,
This should definitely have not been your experience using ZocDoc. Our doctors guarantee the insurances they list on our site is accurate, and we want to get to the bottom of this right away. Could you give us a call at (855) 962-3621? We would love to take a look at what happened here.
Looking forward to hearing from you!
In health,
Mary M.
ZocDoc Service Team
I love how easy it is to make appointment with doctors. I appreciate that I am able to leave feedback for the doctors I have visited. The very few times I've had issues with doctors canceling appointments, the ZocDoc staff has been very supportive.
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or service@zocdoc.com if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc has a rating of 2.6 stars from 1,425 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
Sorry to hear about this experience with this doctor's office. We'd like to learn more about what happened and do all we can to help you receive the care you need. Please call us at (855) 962-3621 when convenient for you. - The Zocdoc Service Team