Zocdoc

I booked a dental appointment through Zocdoc a month in advance and got confirmation and reminders from Zocdoc 3 times before the appointment. However, when I visited the dentist's office on the date of the appointment, it was closed. There is no where on the Zocdoc website or in their communication about to whom I can speak to about this issue. Absolutely unacceptable.

ZocDoc only publishes positive reviews for doctors, since doctors pay $3000/year for their service. ZocDoc is popular with bad doctors who have horrible reviews on legitimate sites such as Healthgrades or Vitals. They pay ZocDoc to try to improve their reputation. As a patient, if you use ZocDoc and then don't like the doctor, your negative review will never be published. Post your review on another site, and don't use ZocDoc! Any doctor using ZocDoc is desparate for business. Good docs don't have to advertise. When is the Attorney General going to shut down unethical ZocDoc?

No matter what type of health-related appointment I need to make, Zocdoc is where I turn to first. The convenience of being able to find an opening, submit paperwork, and control the process all from my smartphone is great. I recommend it to friends and family both.

I love the idea of using ZocDoc to schedule appointments for my dogs vet visits. However, since I do not recieve an electronic confirmation that my appointment is reserved at one of the specified times I'd like... I might as well call to schedule my appointment. Otherwise, I am duplicating the work. Should they vet/ZocDoc be able to send me an appointment confirmation I would give it 5 stars and use it. For now, it is merely a request to my vet to call me and schedule an appointment. Hence..."An Almost Helpful Tool".

I'm new in this country, meaning I needed to start al over and look for my primary doctor, dentist, dermatologist, etc. I didn't want to just "pick one" and move on, these are the people who will be taking care of me and therefore I needed to be comfortable with the healthcare providers and i found this app very helpful because it has ratings, and testimonials from patients. I did not need to look for another dentist, dermatologist, or primary doctor because right from the very start, I had an idea of the physician that I will be going to. Thanks to all the testimonials and ratings. Very helpful!

I am not scared of much in this world, but when it comes to a Dentist and or Doctor the thought of setting up an appointment finding this to me is a Anxiety waiting to happen. Plus I have had many unpleasant services through not knowing much about the Doctor and or Dentist that I reluctantly make on my own.and to forget this appointment that has been set for me to attend... ZocDoc in this case provided me with a list of providers that fit or met my means and fears. They handled my problem with respect and in a responsible manner even calling me a few days prior too remind me of my visit.:. They deserve to be commended and as I am doing this now, I WILL SAY!...:... Thank You, ZocDoc...:... Thank you very much for helping me through my health care needs and worries.:. God Bless you for what you do and have done for me, I intend to see you again if the need arises...
Your New Friend and client.:. Sincerely;
Richard Plack 03-02-2015

This service is unethical! Thy do not let you post negative review, and they seem to auto-generate 5 stars review for every doctor that uses their service. I posted an honest negative review about a horrible doctor I visited and booked through ZocDoc My review was never posted, and they called me to apologize that they can not post reviews that include negative facts about the doctor like misdiagnose, being too rush, etc. Use Yelp, Google maps reviews as they are more trustworthy than this unethical ZocDoc.

It is very convenient to be able to jump online and schedule. There are dates and times in front of you and you don't have to deal with office staff giving you dates and times. However, a major downside is the fact that the dates available do not go far enough out to be helpful. In mid-December I attempted to make an appointment for mid-February. No dice. Dates on Zoc Doc were only through mid-January. Had to phone in for an appointment.

I am in Ft. Collins and looking for a new doctor. I put in my zip code and it had doctors listed in Denver. I have Chronic Fatigue Syndrome so why the hell would I want to drive all the way to Denver?
I even clicked on 10 miles away and still mostly Denver.
And not one of the Doctors or Nurses is in my United Healthcare book.
I have all the names in my new book and not one is listed from Zocdoc.
Wow thanks for wasting my time.