Zocdoc

I found an ophthalmologist in Houston through zoc doc close to my house, which was great. However, after filling out 10 pages on patient history and information 10 days before my appointment date, I received a phone call one business day before my appointment from the Doctor's office that the appointment cannot be confirmed, since it was booked up. Plus, I had to resubmit all my patient information and book a new appointment via phone directly. It was a huge waste of time and I had to wait another week and bear the pain in my eye.

I had a pretty uniformly negative with ZocDoc. The website and booking system is excellent and smooth, and the fact you don't have talk on the phone is spectacular. However in all of the cases I have seen a physician from acquired form ZocDoc they have been sketchy at best. They have been disinterested in me, and their offices have been falling apart (like they were literally under construction).

The great irony of ZocDoc, is that it is a beautiful modern platform, but doctoring is a field where if you need to stoop to a service like this one, then you might not be the best.

Today, its my very first time to book at Zocdoc. I have some problem with my ear and I couldnt get doctors that fits my schedule because i work 9 to 5. Finally, for the first time i saw a 5:50 schedule. I called their offce just to be sure, but then the guy said this has been booked 2 days ago. I was confused. And i asked him why is this happening and so what will happen if i had booked this and there 2 people in it? He said then if ever someone booked it and i will also book it, they will just call me to let me know. I mean this is sad. Why would Zocdoc show available and its not. Anyways, i booked it still, like a min ago, and I still got a confirmation. Tried it anyway incase the other person will cancel. Will see tomorrow if indeed there are conflicts.

I see a lot of negative reviews for this site from physicians, but as someone who needed to find a doctor in my area that was covered by my insurance I found this site to be extremely helpful.

- I was able to book my appointment online in no time at all
- I printed out the documents I needed to fill out before hand so my trip to the doctor was streamlined
- I signed up for the text reminder, they only sent me one message and it included the address and phone number of the doctor so I didn't have to go searching for it.
- I felt like the entire process was painless and hassle free!

I would recommend Zocdoc for those looking for physicians in their area.

Having a chronic condition with dual residency, quality Doctors matter. The clinic in Suprise Arizona has an amazing staff from the reception greetings with smiles and conversation (not all business, yet professional), to the Doctors Assistant again smiles, cheerful attitudes while being very detailed. Lastly the two doctors, Dr Hughes, Dr. Kearns show compassion, listen more than they talk (don't have a Doctor God complex). These Doctors both have very upbeat positive demeanor, quickly establish specialist referrals, and address each concern I stated, as well as their concerns, with a clearly understood action plan.
I would send my sick mother here, knowing she would be in good hands, Quality Matters!

I wish I would have seen your site before I signed up with ZocDoc. I am a physician who was sold ZocDoc with an aggressive sales pitch. Unfortunately, and against my better judgement, I allowed myself to sign up for a six month trial of ZocDoc for $1800 upfront. As soon as I signed up, ZocDoc support ceased. I have seen zero new patients over this six month period.
They are so shady that I expect to be auto-renewed, even though I have told them I want to get out of this arrangement. If you are a doctor, stay away! If there was a zero star rating, I would use it.

I like using ZocDoc. It is much easier to find doctors, view schedules, and adjust appointments. However, besides a couple doctors and dentists I have used repeatedly through the service, I find it often to be inaccurate - doctors listing appointments that aren't actually available just to get you in-the-door, then citing that the calendars on ZocDoc are actually "not in sync"... or listing that they accept certain insurances that they actually do not. I've also had a couple providers cancel on me, but report back to ZocDoc that I was a no-show. I have also become increasingly concerned about my privacy and how ZocDoc is using my information in their CRM system.