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ZipJob

Overview

ZipJob has a rating of 4.1 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 22nd among Resume sites.

service
41
value
35
quality
34
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How would you rate ZipJob?
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California
1 review
1 helpful vote
Follow Elizabeth P.
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I have had my resume professionally done before, but I haven't had much luck with scoring interviews. Dave, my ZipJob writer, however, took my old, three page resume and reworked it into an attractive, concise, and informative document that got me 2 interviews within a couple weeks.

Thank you, Dave, for your quick and informative input and for helping put my best foot forward.

Date of experience: September 10, 2019
Ukraine
1 review
0 helpful votes
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Zipjob Resume+Cover Letter
February 16, 2021

The order process was interesting and easy to follow. I think that the questionnaire they made is almost perfect for the resume writer to know what he needs to lay it down on the documents.

My resume and cover letter were written by Adam G. I can recommend him, professional and polite writer. When he needed more information about me, he asked very politely. And when I did provide him with the required info, he put it on my resume perfectly.

Overall, I'm more than happy with my new resume and cover letter, ready to send it out.

Date of experience: February 16, 2021
Michigan
1 review
1 helpful vote
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Awesome Work done
August 5, 2019

Jacob was very professional and understanding. He answered all my queries and helped me to get the best resume. I was surprise how my resume contents were same but it was reduced to two page. I love the work he did with my resume. I will recommend zipjob since they offer good service and economical.

Date of experience: August 5, 2019
Massachusetts
1 review
1 helpful vote
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Tried this service, received a resume that was significantly worse than the reference one I sent them, and was filled with copy/pasted poorly formatted words. When I asked for revisions, I was ghosted, and they don't offer a refund. Save yourself the money and write the resume yourself, I can promise it'll be better than what this service will write for you.

Date of experience: December 14, 2022
California
1 review
1 helpful vote
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Great service, great results!
February 4, 2022

This is my second time using ZipJob to rewrite my resume and, again, I had a great experience with them. With my previous write-up by them I went from getting zero calls to get six interviews lined up within weeks of using the revised resume. And on top of excellent results it's really easy to communicate with your writer. Great service!

Date of experience: February 4, 2022
Florida
1 review
1 helpful vote
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I have struggled with federal resume formatting for a long time. This investment took the worry away and helped me focus more on the application and networking than the format and keyword issue. I highly recommend it for those that feel they are highly competitive but may not be familiar with federal resume rules and regs.

Date of experience: September 20, 2019
Georgia
1 review
0 helpful votes
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Lori was my appointed writer. She was very helpful throughout the entire process. From the time that I purchased, I was contacted by her with a warm greeting. She introduced herself along with her writing history and she further discussed her writing style and the approach we would take to ensure I received a home run resume, which I did. The process was painless and well worth the money. I would definitely recommend.

Date of experience: August 7, 2019
Massachusetts
1 review
0 helpful votes
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This is an update to my original review that was very negative. I originally worked with an author that produced typos, copy/paste errors and portions of someone else's resume. Within two hours of posting that review I was contacted by one of the Co-Founders to make the situation right. They provided some suggested changes and also had another writer contact me with additional updates. I'm left feeling like the company truly cares about doing top tier work, but I experienced one bad apple. My advice to folks using the service is that if you are not happy with the work you receive, reach out to their support team. As a company they truly want to offer a great service.

Date of experience: April 17, 2017
Virginia
1 review
0 helpful votes
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Please be aware!
April 5, 2022

I had a regular rent how about three years ago it was done very well. I graduated from my master program and one an update and what they delivered me with complete garbage. I asked for a review per the contract and it was done even worse. I wasted $225 and had to pay another reason writer This is your career before spending money make sure you look at all the résumé Raiders are

Date of experience: March 6, 2022
Chris W. ZipJob Rep
over a year old

Hi Ama, we appreciate your feedback and would be happy to speak with you further about your project and how we can better assist you. Unfortunately, we cannot access your contact information via this online review. Please contact us via support@zipjob.com using the email address associated with your project. We look forward to hearing from you.

Michigan
1 review
0 helpful votes
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Extremely happy about my new resume!
August 8, 2023

I was extremely pleased with my new resume and cover letter. Not only were they massive upgrades from my previous versions, but the entire process barely took a week's time. My expert was quick to respond and understanding of my needs and requests. I feel much more confident and comfortable applying for jobs with this resume and cover letter than I did previously.

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Submit your current resume, answer a few qualifying questions about your career path and a writer will take it from there. The simplicity of messaging my writer about changes to the draft made it extremely easy and I was responded to timely. My results are such that I am beyond impressed with the service. Far exceeds my expectations.

Date of experience: August 19, 2019
Indiana
1 review
0 helpful votes
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Terry K.
August 26, 2019

Jess the lady that worked with me on my resume was fantastic. She was able to create a very clean, professional resume that actually highlighted my career. I would and actually did recommend this to fellow employees... Thank you so much.

Date of experience: August 25, 2019
Illinois
1 review
0 helpful votes
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In applying for jobs in new career directions, my resume wasn't getting much attention. They rewrote it in a way that still outlines my specific job responsibilities and skills, but which also highlights the skills that might translate to something new. The format is also much better than what I was working with before. I would definitely recommend if you're serious about improving your resume.

Date of experience: August 6, 2019
Iowa
2 reviews
0 helpful votes
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Brushing Up
June 14, 2024

The experience was simple and worthwhile. Working with Colton was easy and a great experience as the time he took to work on updating my resume so that it stands out has made a difference.

Date of experience: June 4, 2024
Chris W. ZipJob Rep
11 months ago

Hi Elizabeth,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Michigan
1 review
0 helpful votes
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I am incredibly happy with zipjob and my writer. She fixed everything just the way I asked her to, definitely knew what she was doing, could answer any and all of my questions with confidence, and truly wrote a great resume for me. Will definitely be using the website again when I need to update my resume.

Date of experience: August 17, 2019
Georgia
1 review
0 helpful votes
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It's a scam!
December 2, 2020

They get your money and promise to have a draft to you in a few days. I'm going on 2 weeks and all I've seen is a rough draft but fail to follow up with revisions. If you complain, you never get a reply from the same person. In my opinion, it's a scam! Save your money or use another service.

Date of experience: December 2, 2020
Michael K. ZipJob Rep
over a year old

Hi Doug - we are so sorry to hear this - we will reach out to you directly so we can get this resolved for you. You can also contact our Customer Care team at support@zipjob.com for further assistance.

Minnesota
2 reviews
6 helpful votes
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Research
August 5, 2019

I found this to be very time consuming and in the end have a resume that still has not produced interviews. I am an older workforce candidate and have a wealth of knowledge. I requested a skills resume and received it of push back on that request. Instead I have a chronological resume which does not represent me well. When I asked for a revision the end result was a resume with job history moved around... Do your research for the best bang for your money.

Date of experience: August 5, 2019
Malaysia
1 review
0 helpful votes
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If you are not good at writing a resume, they can help you with the format and finding the right words to put things together for you.

However, my experience is:
1. I was assigned a resume writer who is not familiar with my field. The first draft I received was extremely disappointing. It seems he just took my resume and reformat it.
2. You will need to review the resume and raise sensible questions to improve the content.
3. The good news is, my resume writer is patient and answer the questions. He made changes requested. But I still hold my doubt in the final resume whether it could have been done better. I think it will be different if it is written by someone who knows my expertise and fields.

It is ok, but why would I pay for someone who does not know my field at a higher price.
I pay for a professional service expecting someone who is skilled in resume writing and know my field but end up with feeling having a graduate who knows to do the right thing, but still learning.

Date of experience: August 5, 2019
Colorado
2 reviews
1 helpful vote
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I did not use zipjobs services and they refuse to refund me. They follow up with excuses on my refund. They suggest me using it later or for someone else. The support number is intentionally set up so no one answers you calls and it goes straight to voicemail. On phone with credit card company right now trying to dispute it. They have a number that rings 1-2 times and then a voicemail. This way they don't have to take angry customers call and screen who to call back.

Date of experience: January 19, 2022
Florida
1 review
5 helpful votes
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The first author assigned to me was not American and was unable to write. The second writer was better but still did not have any expertise to lend me. The presented service is nothing like the service delivered. The cover letter, despite precise feedback, continued to come back with the verbatim comments I was making. There was no thought put into it the only regurgitation of the same information I was providing. Their service is not full of experts but low wage employees abroad. I am 100% unhappy with the service.

Date of experience: May 5, 2020