This is an update to my original review that was very negative. I originally worked with an author that produced typos, copy/paste errors and portions of someone else's resume. Within two hours of posting that review I was contacted by one of the Co-Founders to make the situation right. They provided some suggested changes and also had another writer contact me with additional updates. I'm left feeling like the company truly cares about doing top tier work, but I experienced one bad apple. My advice to folks using the service is that if you are not happy with the work you receive, reach out to their support team. As a company they truly want to offer a great service.