Zazzle

I bought a 100 of my business cards from them with an awesome logo. I was very happy at first then relized it was missing a didget in my phone number. Not sure why no one noticed it but ive sent several emails to them but can not get a responce. Only reason ive giving them 3 stars other then that over all good product.

I paid almost $80, including express shipping, for forty 7" plates and the poor quality is really surprising. The quality of the paper is something you would find at a dollar store...I am so sad as this is for a church ladies tea party. I may not even use them because of the quality. The inscription is very nice, but other than that, I will not purchase from here again. I love the design, very pretty, but cheap, cheap quality.

I ordered an iPhone 8+ phone case, it said in description it was a " CASE ". It as stated it was textured, It came and it was a cover and it looked textured but wasn't, It was a metal cover of a portion of a football. The cost of it was about $30. I could of gotten the very same item I was sent for $10 to $12 at other sites. There is no areas on Zazzle to resolve complaints of purchased items or misleading items. Thanks ALOT!

I did receive my order. I do wish the rose gold writing was more dominate though. Its not bright like it shows in the Images online and it looked as though it would have some shimmer. A little disappointed. Also, I don't like that the word "details" is not centered on the back. I noticed it right away and so did 2 other people whom opinion I asked. I spent 200.00 so can't just order new ones.

Went to Zazzle for first time for birthday invitations. Designs are good for a variety of themes. It was somewhat difficult for this first-timer to make some artistic changes to fit my needs. My complaint is about shipping charges. $10 for a smashed up bubble envelope or $17 for expedited bubble envelope. I ordered 40 invites! When I inquired with customer service via chat if there were pick up options (they show an address in my city) they were less than interested. Doubt I will ever use them again.

I thought the 'glitter' was going to be actual bits of sparkly, chunky, rough glitter, but it's actually a printed image of glitter. The card stock could be a little heavier. The cardboard mailing envelope was jammed in my small mailbox by USPS slightly bending them. A little on the pricey side. Other than that, the printing quality, service and ease of web site was great.

My order supposedly shipped, but per the tracking has not left Reno in 12 days. I got a form response, to just wait. Not confidence building.

The products themselves are not very sturdily made. Post it's don't stick and stickers are thin... I'm led to believe that other products are the same. They also have a weird policy.

I took an image of my partner's face and a still from a project and put it on a product as a gift. My order was cancelled without any questions towards me and the reason was because I used someone's image with his name. Kinda dumb if you ask me. ‍

I used another personalization site — personalization mall — and they have more products with better quality with no "copyright" issues.

I ordered custom baby shower announcements and envelopes. They were designed according to specifications, but arrived damaged. They were shipped in cardboard packaging which had gotten wet in transit. The announcements were in a plastic cover protesting them, but the envelopes were not and arrived wet and half sealed because the water touched the envelope glue closure. We let them dry out and chose to still use them since we needed to get them sent out asap, but I have no idea why paper products would be shipped in a cardboard/paper packaging? Seems like a bad oversight by Zazzle.

On April 10th I placed an order for puzzles. I thought they would be great gifts because of the stay at home mandate. It's now May 25th and when I go to the site it reads "Still Making". I wasn't aware it would take so long, I think that they need to put that in somewhere. Explain that the personalization process takes some time and that would give us the option as to whether to order or not. The shipping says 4 to 7 business days after manufacturing. It doesn't explain how long manufacturing takes

I ordered Restin' Easy poster. Delivered in a timely manner, but I ordered a matte finish and received a glossy print.
Original Estimated Delivery: Between Mar 23 - 25,2022

Delivered on Mar 20
We hope you love it as much as we loved making it!

Delivered To:

Susann Gerber
United States
Tracking Number: *********************

See Order Details

Order ID: **************341
Order Date: 3/10/2022
Sold By: Zazzle *

Made order on 30 June and paid double to price to get it on-time for a conference in SC! Didn't receive to order until conference was over missed major contacts! Extremely disappointed with service.

Zazzle didn't have several of the pillows we were looking for & we just received the ones we ordered yesterday. They look a lot cheaper in person and the pink color is not what it looks like online. The pillows are also a lot smaller than they look online. I paid extra to order from Zazzle because the same pillows looked cheap & small on Amazon. However, these are not what we expected.

I ordered bridal shower invitations and I was shorted by 3 invited and shorted 4 envelopes which they did resend. So I reordered the 3 and two are a different color and the envelopes do not seal after licking them. I had already ordered the wedding invitations so too late to cancel they arrived the same time they are suppose to be black and white well 8 of them have yellow ink on them. Customer service is good but product is not so good. Make sure you count your order and check all the invitations for color splotches

Labels I ordered were just fine. The new address announcements, however, I was a bit disappointed in. Although I knew the photos on the back side would be a tad bit dark due to when they were taken, the photo on the front was much darker than I expected. I didn't reach out to Customer Service as I really needed to get them in the mail, but I would suggest that anyone else who has that problem, do so.

I ordered my save the dates and they were beautiful, but I was concerned with how flimsy they were. I sent them out and have had every person so far tell me they were ruined in the mail, our picture on it was completely unrecognizable by the time it got to our friends houses. I am so sad about it, if I had known they would do this I would not have purchased them and would've spent extra to ensure they weren't flimsy or get the ones with an envelope.

The website is super easy to use, the order was quick to print and ship.
I gave three stars bc the print quality was not very good. I used very good quality pictures, and my order came out a bit fuzzy. It might be bc the postcard was not photo paper, but for what I paid the quality should have been better. If the printer thought the postcards were blurry (as I did) they could have followed up before letting the order go out.

I was finally able to get Zazzle customer service on the phone and wow their resolution was stellar. Refunded my $ and reordered my masks. So why only three stars the order was only 50% right. Lots of good reviews but doubt if I will use them again.

My first experience with the site was POOR. I had an awful time with the spacing of my message. I gave up. Disappointing. Note: I was given a code for a 60% discount.

A day or two later, I wanted that card bad enough, I tried again. I muddled my way through and obtained my layout. Good. When I used the discount code, I found it had expired. Disappointing. I was given a code for 20% discount. Not as good. Disappointing.

Delivery, time and service was very good.

Overall, Mediocre.

Richard

The quality of Zazzle's business cards fell short of my expectations. I would encourage potential customers to be thorough with their order details. Despite a sale being promoted, I was offered an extra discount for subscribing to their text messages. However, when I finished my purchase, I noticed that this so-called 'extra discount' actually increased my total cost. This situation felt reminiscent of a bait-and-switch tactic, which could inadvertently lead to customers paying more than they initially estimated.

Update: After seeing this review, customer service did reach out to me quickly and offered me a couple options to make up for the late gift. I do appreciate that a lot so I changed my review from 1 to 3 stars.

While looking for a Father's Day gift for my son to give his Daddy, I searched long and hard for something that would arrive in time. By paying $26 dollars for 1 day shipping, the Zazzle's website assured me it would arrive at least a few days before, if not sooner. A day before the latest day it was supposed to arrive, I was getting concerned so I sent customer service an email. They wrote back saying they were working to produce my order and ship it as quickly as possible. The status then changed to delayed. I called a couple days later and they said there was no response from the production team on the status of my order. They were kind enough to refund my shipping cost since it didn't come when it was supposed to and they informed me they would reach out directly and try to get it out in time. Sadly, it's the day after Father's Day and it still hasn't shipped. I am extremely frustrated and disappointed that my son didn't have the awesome gift to give his Daddy on his special day. It's unfortunate that the company doesn't seem to care about following through with their delivery dates and how important those dates can be for people. Had I known it wouldn't come in time, I would have never ordered it.

I ordered WEDDING invitations and after opening them, saw they left out he envelopes. After speaking with someone, I was told they were not included and would have to order them separately, for an additional cost. How does a company sell wedding invites without envelopes.?! I placed yet, another order, to find out, they cancelled my order. What kind of company does not contact their customer and or provide updates on the item progress. THE ONLY REASON FOR THE 3 STARS, IS DUE TO THEIR SELECTION. Customer service and the lack of ability to make things right are deplorable. They should be ashamed of themselves and the last manager I spoke with, could have card less. Thank you, Zazzle for ruining my wedding invitations and notices.

Paid for expedited shipping, and came 2 days after promised. Gave me a discount next time but nothing taken off on this one. Who knows if I'll be a return customer.