On April 10th I placed an order for puzzles. I thought they would be great gifts because of the stay at home mandate. It's now May 25th and when I go to the site it reads "Still Making". I wasn't aware it would take so long, I think that they need to put that in somewhere. Explain that the personalization process takes some time and that would give us the option as to whether to order or not. The shipping says 4 to 7 business days after manufacturing. It doesn't explain how long manufacturing takes
We're truly sorry to hear of the negative experience you've had with us, and we would like to help.
We have located your order and we can see that our customer service team has reached out to you in regards to this order.
Thank you,
Elena