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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I paid over 18€ just to know that my order got cancelled without a Refund. I Dont trust this site after realizing that my order got cancelled without a refund. My Design wasnt even Inapropriate.
My experience with Zazzle was pleasant and easy. Would have been better, only if they offered colored envelopes for my order.
Great service and quality invitations. They offered a variety of invitations and options which was nice to have.
These invitations were everything I had wanted/hoped for. I got them for my baby shower and I'm SO excited to start sending them out!
This was my first experience on Zazzle and extremely impressed with the quality and promptness. Will have my continued business!
These were perfect for my holiday open house. Easy to customize and quick shipping. Thank you.
Getting the template was easy, all I had to do was edit the information then add the amount that I wanted to my cart. Quality was great and I received my invitations in about 5 days from order. Thank you Zazzle.
Love how they came out! Easy to change and modify to my wedding theme!
My order came in fast and the paper quality was much better than I remember from an order a few years ago!
Las invitaciones que compre estaban muy bonitas todo el diseño y colores estaban muy bien 👍
Loved the pearl shimmer paper and the design was exactly as described
Our cards came early, they are absolutely adoreable. They exceeded my expectations & I was able to find a coupon code online!
I make cards every year and have been using Zazzle since 2014 or possibly earlier. It's really easy and there are lots of options of designs and colors. I actually find it fun creating them.
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Would definitely recommend to others and would order from them again!
I was very pleased with the quality and shipping of these invitations! We are hosting a baby shower in December and these fit right into our theme! So cute and so perfect!
I received the gift wrap quickly. It arrived in time for a sale I am having at my store. I love this gift wrap.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Denis,
It does appear your order was cancelled as it included imagery from the game 'Roblox', for which Zazzle does not have the license to produce merchandise for. An email was sent to you confirming this, as well as confirming that you would receive a full refund for this cancelled order. If you have not yet received this refund, please contact us at social@zazzle.com.
You can read further on our content policy here: https://help.zazzle.com/hc/en-us/articles/219144348-What-Content-is-Acceptable-for-Designs-on-Zazzle
Thank you,
Ryan