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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Created invites for my brother's 50th birthday! I had lots of design options to choose from and the process was very simple! They turned out great and I like that they were on a thicker card stock.
Looks great, shipped with care and in plenty of time! Thank you
I was able to find the right combo for the baby shower tea party we will have for my daughter in law. Lavender was perfect.
Fast shipping and love the quality. We are very happy with the design
I love that I can personalize and change things on my items. And that there's alot of options to choose from. I am always excited when I place my order and can't wait to receive it in the mail. They're always unique and special to me, and I don't have to wait too long to have it with me.
Thank you cards came out great! The paper quality was awesome. I would highly recommend and order from Zazzle again!
It was super easy to put in my information and create my own card.
Product was delivered very quickly and exceeded expectations. Thank you!
My invitations were easy to customize and turned out beautifully!
Product arrived on time and looked better than expected! Such a great invite for the party
It's fun to use the design tool and play around with the picture til it's just right!
Loved William Morris' classic designs in wrapping paper form! We lined the dressers in our master closet with the paper. Any leftover will be for presents!
I had thought I ordered a linen gray fabric binder similar to a look book feel but a binder. It was an image of a gray linen binder. Other than that the print job looked good. It was suppose to be delivered on the 1st Nov and I didn't get it until the 5th of Nov. I paid extra for shipping
Invitations were beautiful, got so many compliments and my decorations match the invitation
It was very easy to order personalized post cards, and they arrived quickly and turned out perfect.
Fast and excellent service and shipping
Thank for making my postcards perfect!
There was a large selection and the customization was easy for me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jodie,
We are very sorry to hear you were unhappy with the binder you received. We do include a message on our product page on a pop up and the product description advising this is a simulated effect, we do apologize if this was missed. I am glad to see you have been assisted with a refund at this time. Please reach out to us at social@zazzle.com if you require further assistance.
Thank you,
Ryan